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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. in 2019 to 14.9%

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Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Retail TouchPoints

Prioritizing convenience was, of course, amplified by COVID-19, with services like contactless pickup and fast delivery taking on a new meaning synonymous with safety last year. In fact, 78% of those surveyed said they value ease and convenience more now than they did prior to the pandemic. The Linnworks study — which surveyed 1,000 U.S.

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Is unified commerce the new holy grail?

Inside Retail

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. it operates in silos and unconnected platforms. Buy online, return in-store. They should be in all retailers’ playbooks. Endless aisle.

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Key trends that will help retailers respond to growing consumer confidence

Retail Focus

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . 2) Try before you buy. 3) Low and no-cost .

Consumer 211
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Customer Service Representative Job Description: Templates for Hiring at Your Business

Small Biz Trends

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Cloud retail solutions unlock the power of automation

I Vend

The pressure to continually evolve and improve is a way of life to those who operate retail stores. Learn more Automation is all about using retail technology and process innovation to create efficiency, lower costs and enhance customer experience. Automation has become a necessity if they are to continue to operate profitably.