Retail TouchPoints

MARCH 6, 2024

While it can certainly offset labor and transportation costs associated with return logistics, such as return shipping, disposition, refurbishment and destruction, there are many variables in the mix of determining whether this approach can help shelter profits.

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Customer Experience Returns Shipping Consumer 254

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

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Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. The holiday 2020 surge in ecommerce caused digital headaches as shoppers contended with slow or unresponsive web sites, and retailers can’t afford a repeat in 2021. Salesforce expects U.S.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors.

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Consumer Shopping Shipping Planning 298

Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. ” Related articles: Retail Shipping Forecast for the 2022 Holiday Season.

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Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

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Shopping Shipping Beauty and Health Promotions 257

Retail TouchPoints

OCTOBER 4, 2022

The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials. The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. compared to the full cost of $14.99

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Payment Services Shipping Planning Consumer 262

Inside Retail

SEPTEMBER 5, 2022

Australian fashion icon Seafolly is expanding its footprint around the world, launching a dedicated e-commerce offer in the United Kingdom, as well as the ability to ship to Canada and New Zealand. We opened in [department store] Takashimaya in 2021, and it has quickly become our best performing store in the region,” Santamaria said.

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Inside Retail

JANUARY 26, 2022

Chinese fashion retailer Shein is reviving plans to list in New York this year and its founder is considering a citizenship change to bypass proposed tougher rules for offshore IPOs in China, two people familiar with the matter said. Both sources declined to be named as the plans are confidential. The US is its biggest market.

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Inside Retail

JUNE 3, 2021

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. But consumers can also make one-off purchases on the site. Fortunately, the uptick in sales over Covid has continued, with May 2021 sales surpassing the same month last year. Covid kind to craft beer.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels.

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Drop-Shipping Fulfillment Consumer Shipping 280

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S.

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Retail TouchPoints

DECEMBER 8, 2021

In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. With that in mind, retailers are wise to spend the 2021 holiday run-up leaning into non-physical gift options for customers. Top Consumer Stress Factors. Late Start for Many Consumers. Helping Procrastination Pay Off.

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Shopping Shipping Finance Advertising 236

Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan.

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Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. retail sales for 2021 equaled $6.6 retail sales for 2021 equaled $6.6

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Shipping Consumer Shopping Returns 102

Inside Retail

MARCH 15, 2022

Australian Retail Outlook : What are some of the things Witchery worked on in 2021 that you’re most proud of? . Simon Schofield: Witchery has had an incredible 2021. SS : The fashion industry has been very quiet since this pandemic started and we have really missed seeing those large-scale consumer and media events.

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Retail TouchPoints

SEPTEMBER 28, 2021

The retailer instated the delivery fees to avoid raising prices of the groceries themselves, starting with pilots in six markets during the summer of 2021: Portland, Maine; Providence, R.I.; However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7%

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Retail TouchPoints

JULY 15, 2021

With rental becoming increasingly popular among today’s conscious consumers, Eddie Bauer’s new program is still a solid bet. The retailer’s rental offerings can be shipped anywhere in the contiguous U.S.

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Outdoor Apparel Shipping Retailing Pricing 299

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. billion in spending on previously owned items in 2021, an increase of 24% from the $55.9 billion items.

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Shipping Consumer Accounting Apparel 277

Retail Bound

NOVEMBER 22, 2021

The global shipping industry has operated in a harmonious dance of infinite moving parts for decades, but all it took was one virus-sized domino to fall over and throw the global trade infrastructure into chaos. One of the most disastrous effects of this global shipping crisis is the staggering increase in cost to ship.

Shipping 52

Shipping Fulfillment Customer Experience Finance 52

Retail TouchPoints

APRIL 28, 2022

For years Apple refused to sell consumers or independent repair shops the tools and parts needed to fix its devices, saying that consumers were best served by having their products fixed by authorized specialists. DIYers can now easily purchase everything they need to fix that cracked screen or replace aging batteries themselves.

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Shipping Consumer Location Planning 248

Retail TouchPoints

AUGUST 25, 2022

The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer. The retailer’s problems also have been exacerbated by former CEO Tritton’s plan, revealed in March 2021, to emphasize private label brands.

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Finance Shipping Planning Marketing 289

Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. In combination with changes in worker attitudes and consumer behavior, these shifts have weakened the industry’s long-standing low-wage model.

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Inside Retail

JULY 5, 2022

July launched into the US in [2021] when travel in opened up again, and, while its budget pieces didn’t perform well in that market, it’s more premium ‘trunk’ style products are in constant demand and the business “literally can’t make them fast enough”. We want to expand our physical retail presence as much as we can.”.

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Planning Shipping Shopping Returns 130

Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

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Jewelry Checkout Shopping Consumer 101

Retail TouchPoints

AUGUST 25, 2022

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year. Plan for the Cyber Ten. Even though year-over-year (YoY) holiday ecommerce sales declined in 2021, brands sent 58% more emails and generated 37% more orders during the Cyber Ten.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S.

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Drop-Shipping Shipping Consumer Planning 160

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

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Merchant Services Payment Services Fulfillment Shipping 218

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

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Merchant Services Marketing Shipping Planning 211

Inside Retail

AUGUST 17, 2022

For the uninitiated, Kicks Crew is an e-commerce marketplace for sneakers, apparel and accessories, and it offers over 400,000 unique styles online and ships worldwide. The online platform came into existence in January of 2021. “We The brand is focused on making sneakers more accessible to consumers.

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Planning Drop-Shipping Payment Services Apparel 130

Inside Retail

AUGUST 17, 2022

For the uninitiated, Kicks Crew is an e-commerce marketplace for sneakers, apparel and accessories, and it offers over 400,000 unique styles online and ships worldwide. The online platform came into existence in January of 2021. “We The brand is focused on making sneakers more accessible to consumers.

Planning 130

Planning Drop-Shipping Payment Services Apparel 130

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.”

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Drop-Shipping Merchant Services Returns Shipping 258

Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs.

Merchant Services 206

Merchant Services Returns Drop-Shipping Checkout 206

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. Can I do this for Holiday Season 2021? Absolutely!

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Marketing Advertising Consumer Shipping 291

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” But consumers aren’t just buying items online and having them shipped to the house. Meanwhile, only 15% said they’re going to spend less.

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Consumer Shipping Management Merchandise Store 249