Retail TouchPoints

JULY 27, 2020

We’ll probably see 25% of all retail stores in the U.S. On top of that, the trend in stores is to have fewer, higher-skilled employees. The lowest-value jobs (inventory, floor cleaning and even checkout) are being replaced by automation. So we have a perfect storm of fewer stores every year, and fewer employees per store.

Returns 197

Returns Fulfillment Checkout Marketing 197

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

MAY 12, 2021

As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Sanitization was made central to in-store operations with supplies made readily available to customers for their own use. The Research. Looking Ahead.

Shopping 211

Shopping Checkout Location Planning 211

Retail TouchPoints

MAY 4, 2021

As such, look for ways to reinvent shopping experiences — perhaps a no-lane, no-touch checkout option; refill stations to replenish commonly used goods such as shampoo or cleaning spray (sustainability sells, after all, to the tune of $150 billion by 2021 ); or omnichannel experiences that blur the digital and physical realms.

Planning 272

Planning Checkout Shopping Consumer 272

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. 17 from 1:20 to 2:10 p.m.

Merchant Services 291

Merchant Services Payment Services Consumer Beauty and Health 291

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

FEBRUARY 10, 2022

The episode was shot in early 2021 and aired on Jan. Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5

Inventory Management 296

Inventory Management Beauty and Health Management Planning 296

Retail TouchPoints

SEPTEMBER 19, 2023

The IPO valuation represents a significant decline from early 2021, at the height of the COVID pandemic, when Instacart raised funding at a $39 billion valuation. The share price jumped in the IPO’s debut to $42 , according to the Wall Street Journal.

ATS 223

ATS Fulfillment Checkout Advertising 223

Retail TouchPoints

OCTOBER 7, 2020

“We set up an emergency task force that made sure we had the cleaning procedures, signage and checklists to keep our stores safe,” Martin-Consuegra said. One aspect of that project is to support contactless mobile payments and self-checkout. Because of the pandemic, the launch is now slated for 2021. and Canada.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214