Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. Collectively, that would account for approximately $69.2 billion items. billion spent last year.

Shipping 274

Shipping Consumer Accounting Apparel 274

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 254

Merchant Services Accounting Payment Services Returns 254

Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. Then followed two years of struggle and only now is the ship being righted.

Consumer 130

Consumer Apparel Fashion Outdoor 130

Independent Retailer

APRIL 15, 2021

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. Believe it or not, there are many different ways to satisfy consumers while not stretching your business thin with all the added costs.

Shipping 65

Shipping Returns Customer Retention Consumer 65

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Drop-Shipping 268

Drop-Shipping Fulfillment Consumer Shipping 268

Inside Retail

MARCH 20, 2023

Bestseller’s Australia country director Rikke Dahl-Thorup told Inside Retail that the brand entered the Australian market due to the strong consumer demand for Scandinavian design, and a willingness from Aussie customers to embrace new trends. This reflects the growing demand for good quality fashion at competitive prices.”

Wholesale 236

Wholesale Fashion Shipping Department Stores 236

Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

APRIL 11, 2023

Despite all the digital disruptions happening on the consumer side, B2B has stayed in the digital dark ages. Based on the 2021 Census, millennials have passed baby boomers on an Australian population level. The new generation of consumers has never experienced a world of high prices. Make ship happen with Dropshipzone today.

Wholesale 130

Wholesale Shipping Consumer Accounting 130

Inside Retail

JUNE 27, 2022

Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

Shipping 130

Shipping Consumer Shopping Accounting 130

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Otherwise you may find consumers flocking to your competitors to grab those early deals.

Marketing 305

Marketing Shipping Promotions Accounting 305

Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior. Retail is already changing.

Drop-Shipping 201

Drop-Shipping Shipping Accounting Management 201

Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Fulfilment of the future.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. Can I do this for Holiday Season 2021? Absolutely!

Marketing 280

Marketing Advertising Consumer Shipping 280

VMS

JULY 26, 2021

As of Friday, 33 ships were anchored off the coast of Los Angeles and Long Beach waiting to dock and unload their cargo. These two ports reportedly account for one-third of U.S. Half of the ships are classified as “mega-container” ships, which can carry up to 10,000 TEUs.

Visual Merchandising 104

Visual Merchandising Shipping Accounting Consumer 104

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. This level of complexity often signals fraud to traditional detection tools.

Merchant Services 237

Merchant Services Returns Shipping Payment Services 237

Retail TouchPoints

DECEMBER 19, 2022

Consumers are left disappointed, feeling cheated and let down. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. This surge of reseller abuse can have a negative impact on the business-consumer relationship. Resellers Prey on Loyal Customers.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

MARCH 10, 2021

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree. Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

Fulfillment 242

Fulfillment Drop-Shipping Apparel Shipping 242

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users.

Shopping 317

Shopping Checkout Accounting Shipping 317

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. Consumer Expectations are Higher. Consumers Want Options.

Drop-Shipping 153

Drop-Shipping Shipping Consumer Planning 153

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

Payment Services 252

Payment Services Checkout Drop-Shipping Customer Retention 252

Retail TouchPoints

OCTOBER 20, 2021

On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic. consumers have changed stores, brands or the way they shop. For example, McKinsey found that 73% of U.S.

Sporting Goods 247

Sporting Goods Accounting Promotions Consumer 247

Retail TouchPoints

JANUARY 11, 2022

But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with broader corporate social responsibility (CSR) strategies. Consumer Demands Accelerate Sustainability Priorities. of purchases.

Consumer 305

Consumer Merchant Services Fashion Accounting 305

Retail TouchPoints

FEBRUARY 9, 2021

An Astound Commerce survey conducted in May found that 60% of consumers made online purchases weekly or more often since the onset of the pandemic. Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. McKinsey confirms that 75% of U.S.

Shipping 284

Shipping Consumer Shopping Accessories 284

Inside Retail

NOVEMBER 6, 2023

The opening paragraph of the book is a good indication of the kind of “warts and all” account that the reader is in for: “Emily Weiss was crying. Weiss launched Glossier at a time of intense investor interest in direct-to-consumer e-commerce companies. What’s been going on with Glossier?

Shipping 130

Shipping Consumer Accounting Fashion 130

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. Before the pandemic, ecommerce accounted for approximately 16% of all retail. Today, every one in five purchases is made online, largely due to changing consumer habits in the wake of lockdowns and other restrictions.

Payment Services 244

Payment Services Shipping Customer Experience Supermarket 244

Retalon

APRIL 21, 2021

Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more. So how can retailers offer these options to consumers while lowering their costs?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020.

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40

Inside Retail

JULY 7, 2022

The creation of the board came about following backlash in 2021, when Woolworths Group proposed a new Dan Murphy’s store in Darwin near three ‘dry’ Aboriginal and Torres Strait Islander communities. The plan to launch the store was ceased, and Endeavour Group spun out from Woolworths Group later in 2021. I certainly can’t wait.”.

Advertising 130

Advertising Shipping Management Marketing 130

Retail TouchPoints

SEPTEMBER 9, 2020

Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. With consumers seeking bargains from home, online secondhand is set to grow 69% between 2019 and 2021, while the broader retail sector is projected to shrink 15%.”.

Jewelry 184

Jewelry Drop-Shipping Consumer Accounting 184

Inside Retail

APRIL 20, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by FMCG brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries. sales barrier in Australia.

Fulfillment 130

Fulfillment Consumer Shipping Location 130

Retalon

JANUARY 6, 2021

In reality, replenishment planning is a fairly complicated process that has to account for many variables, including logistics routes, timelines, availability, and cost. This quickly results in a communication breakdown, as one category plan may fail to take all other category plans into account.

Planning 41

Planning Markdowns Accounting Shipping 41

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers are faced with the task of creating immersive shopper journeys within their brick-and-mortar stores, while at the same time reassuring skittish consumers that the experience is safe for them. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive.

Payment Services 248

Payment Services Fulfillment Location Shipping 248

Mass Relators

JANUARY 19, 2023

A few highlights: • In June 2021, the retailer launched Hy-Vee Financial Services, fueled by its Midwest Heritage bank subsidiary, offering customers everything from checking and savings accounts to home mortgages and auto ­insurance. • WEST DES MOINES, Iowa — Hy-Vee Inc.

Beauty and Health 97

Beauty and Health Shipping Planning Kiosk 97

Indigo 9 Digital

OCTOBER 24, 2022

billion annual active customers last year while Chinese eCommerce company JD.com had 552 million active accounts in the year ended September 2021. Consumers are used to shopping in stores in North America and once the COVID-19 pandemic eased shoppers went back to their old habits of shopping in stores. Alibaba had 1.3

Shipping 52

Shipping Retail Trends Accounting Consumer 52

Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Retail TouchPoints (RTP): How have consumers’ increasingly digital behaviors influenced design decisions?

Visual Merchandising 229

Visual Merchandising Consumer Shipping Shopping 229

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

Drop-Shipping 130

Drop-Shipping Fulfillment Shipping Fashion 130

Inside Retail

NOVEMBER 23, 2021

Then I went ahead and predicted three ways retail would fragment throughout 2021 anyway. Last year, I interviewed Jonathan Reeves from Eagle Eye for my Shopology show and he predicted that online would account for half of retail sales by 2030. In the ABS’s latest figures for September, online sales accounted for 15.3

Consumer 130

Consumer Shopping Accounting Fulfillment 130