Remove 2020 Remove Payment Services Remove Returns Remove Social Commerce
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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

For those who are a bit fuzzy on social media history, that equates to 16 years. In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. As the company’s SVP and GM of Ecommerce, Bojanowski was at the center of the storm.

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Opinion: The clock is TikToking for supply chains

Inside Retail

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

It offers a unique value proposition to users and retail partners through the hyper-personalised styling service it provides, 24/7. We don’t hold stock, handle payments or shipping. Returns through the Mys Tyler platform are less than 5 per cent, compared to an industry average of up to 40 per cent, according to the platform.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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It’s not e-commerce anymore – it’s just commerce

Inside Retail

From 2020-22, retailers took the opportunity to accelerate their digital transformations. For many, this meant bringing forward investments in e-commerce to sustain a level of sales activity. Sales Mobile commerce has become the norm and social commerce has grown, especially as Gen Z become young adults with their own spending power.

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What does 2022 hold for the retail industry? Hear from the experts…

365 Retail

The need is for these to be inter-operable with intelligent decision-making as to how best to move products from anywhere to anywhere. This is most notable within grocery, as 35% of UK consumers purchased groceries online in the past month in Q2 2021, compared to 25% in Q1 2020.? . consumer survey?we

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The Most Important Retail Metrics to Leverage in 2021

Retail TouchPoints

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. You’ll also want to look at referral traffic to see if you’re getting page views from being featured in any news outlets, blogs or social media posts. Website traffic: More than 4.5