Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 285

Accessories Apparel Fashion Returns 285

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 201

Merchant Services Finance Location Planning 201

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2020 and 3.4% However, the brand has yet to return to profitability despite its growth. The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations. Claire’s reported a net loss of $144.3

Jewelry 251

Jewelry Accessories Accounting Location 251

Retail TouchPoints

JUNE 20, 2023

The 16,113-square-foot store will open a few doors down from REI’s existing store in the Clackamas Town Center. The new location will join the co-op’s Re/Supply store in Manhattan Beach, Calif., which opened in 2020.

Outdoor 233

Outdoor Apparel Returns Location 233

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

MAY 29, 2020

Q1 2020 financial results for Costco , Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. sales increase for Q1 2020, largely fueled by a 66.1% of its locations and plans to have all stores operational again by the end of June.

Department Stores 151

Department Stores Operating Expenses Store Operations Apparel 151

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. for Q2 2020, which ended Aug.

Returns 175

Returns Apparel Planning Accounting 175

Retail TouchPoints

NOVEMBER 3, 2023

Schultz returned to lead the company he founded for a third time in March 2022 after the retirement of then-CEO Kevin Johnson, in an appointment that was always intended to be temporary. Pump #2) Reinvigorating Partner Culture By the end of fiscal 2025, Starbucks expects to double hourly income compared to fiscal 2020 in the U.S.

Planning 233

Planning Returns Marketing Accounting 233

Retail TouchPoints

AUGUST 14, 2020

While SPARC committed to keeping a minimum of 125 Brooks Brothers stores open as part of its purchase, the company did not disclose how many of the approximately 175 Lucky Brand locations it will continue to operate. The company “will negotiate with landlords to keep ‘key stores’ open in North America,” according to CNBC.

Payment Services 264

Payment Services Wholesale Apparel Returns 264

Retail TouchPoints

OCTOBER 22, 2020

has purchased the fee interest for a 435,000-square-foot distribution center in Jacksonville, Texas, along with the intellectual property of Stage Stores , in a $7 million deal. Stage Stores’ May 2020 Chapter 11 bankruptcy filing was quickly followed by liquidation proceedings for the off-price chain. Bealls Inc.

Returns 192

Returns Location Store Operations ATS 192

Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Among the winning strategies was a shift to ecommerce operations. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once.

Fulfillment 263

Fulfillment Checkout Store Layout Consumer 263

Retail TouchPoints

NOVEMBER 17, 2020

Supermajorities of the company’s noteholder groups have committed to vote in favor of the RSA plan, which Guitar Center forecasts will be completed before the end of 2020.

Planning 163

Planning Finance Shipping Management 163

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. I think you’re going to have a lot more of that once people return.

Shopping 238

Shopping Outdoor Fulfillment Returns 238

Retail TouchPoints

JUNE 8, 2020

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every one of your 465 locations. RTP: You also mentioned that until 2020, the company hadn’t faced any tests on the scale of COVID-19. RTP: Do you anticipate Hand & Stone will be able to return to a growth mode as we move past COVID-19?

Location 165

Location Finance Consumer Promotions 165

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” As shoppers are increasingly headed back to stores, online purchases will settle to some lower number, likely closer to the $6.5 Location, location.

Checkout 291

Checkout Location Shopping Consumer 291

Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Over the course of 2020, retailers increasingly turned to AI-driven technology to optimize their operations and better understand their customers.

Payment Services 223

Payment Services Checkout Customer Retention Kiosk 223

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

Clienteling 190

Clienteling Returns Consumer Location 190

Retail TouchPoints

SEPTEMBER 1, 2020

As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that they improve and optimize cleaning operations to keep customers safe and comfortable while shopping. billion in April 2020, and it’s unclear whether in-store sales will ever return to pre-pandemic levels.

Shopping 277

Shopping Consumer Management Accounting 277

Retail TouchPoints

DECEMBER 14, 2020

The industry has come a long way from the scramble of March 2020, when essential retailers’ shelves were empty and non-essential retailers had to revamp their entire business models. Production is No Longer a Challenge, but Logistics Remain Strained. Production is No Longer a Challenge, but Logistics Remain Strained.

Shopping 293

Shopping Merchant Services Fulfillment Returns 293

Retail TouchPoints

FEBRUARY 3, 2021

Looking only at the data for the first two months of 2020, you might have been tempted to declare — and not without good reason — that it was shaping up to be a banner year for brick-and-mortar retailers. In the last week of February, national in-store traffic was up 3.5% compared to the previous year.

Advertising 241

Advertising Marketing Spend Consumer Shopping 241

Retail TouchPoints

OCTOBER 23, 2020

Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations. BHDP, an international, award-winning retail design firm, initiated research to learn more about shoppers’ online and retail store behaviors. shoppers between February and March 2020. Foster convenience.

Shopping 204

Shopping Returns Location Consumer 204

Inside Retail

JUNE 6, 2021

In Australia, Ikea’s primary focus is on reducing carbon emissions from store operations. This involves transitioning stores to 100 per cent renewable energy and using only electric vehicles for all operations and services by 2025. Running on clean energy.

Consumer 147

Consumer Store Operations Promotions Returns 147

Retail TouchPoints

JUNE 15, 2020

For 79% of that group, the loosening of government restrictions is not a sufficient incentive for them to regularly return to stores, restaurants or other out-of-home activities. Getting consumers to feel comfortable with returning to stores “is largely within retailers’ hands,” Salesforce said. for the year.

Consumer 133

Consumer Payment Services Returns Shopping 133

Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. In short, retailers must now treat stores as a more generic asset; among other things, that means disaggregating and understanding all the demand streams that flow through a store.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. As economies across the world reopen and store foot traffic enjoys a healthy rebound, many retailers are turning their attention to what they should do next with the investments that were made during the pandemic.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JANUARY 13, 2022

Following a sharp contraction in 2020, the global luxury market surpassed pre-pandemic sales levels in 2021 — a resurgence powered by the U.S. consumers, the pandemic also is transforming the shape of luxury in America, both in terms of store footprints and digital engagement. Anish Melwani, Chairman & CEO of LVMH Inc.,

Consumer 283

Consumer Marketing Jewelry Fashion 283

Inside Retail

MARCH 8, 2022

The commission asked the government to undertake an independent review of the $22 billion annual grocery market in November 2020. For years, this has led to convenience store operators buying stock at a Countdown or Pak’N Save store where common items can be bought in volume considerably cheaper than from wholesalers).

Wholesale 130

Wholesale Supermarket Consumer Checkout 130

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. trillion to GDP in 2020, reports the US Bureau of Economic Analysis.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retalon

SEPTEMBER 22, 2021

Buy Online, Pickup In-Store (BOPIS) retail strategies offer enormous upside for retailers and customers alike. Major retailers survived 2020 by transforming how they got their products into customers’ hands. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS? How does BOPIS work?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail Adventures

AUGUST 25, 2021

Now, potential customers can easily get in touch or check your website even when your store isn’t open for business. This is especially important if your store is located in an area where people tend to walk, and areas populated with restaurants and bars. Store Operations 27. Light your window displays at night.

Returns 83

Returns Cross Merchandising Promotions Marketing 83

Retail TouchPoints

MARCH 2, 2021

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

Returns 270

Returns Merchant Services Drop-Shipping Consumer 270

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

Fulfillment 273

Fulfillment Shipping Inventory Management Location 273

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

AUGUST 14, 2020

After closing its five stores in response to COVID-19 orders, Rent the Runway is shutting them permanently, said President and COO Anushka Salinas in an interview with CNBC. While the company is leaving its locations in Chicago, Los Angeles, San Francisco and Washington, D.C.,

Apparel 189

Apparel Returns Finance Accessories 189

Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

Fulfillment 243

Fulfillment Customer Experience Marketing Consumer 243

Retail TouchPoints

MAY 24, 2023

While this is the first year that JLL has been tracking this data, “anecdotally, there has been an increase from 2020,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an email interview with Retail TouchPoints. These keep consumers engaged and eager to return to the experience again.” and six Canadian locations.

Location 224

Location Consumer Planning Returns 224

Retalon

SEPTEMBER 23, 2021

The non-store retailing definition is simple: any sale of product that takes place outside of a brick-and-mortar location. Non-store retailing examples: direct selling. The first category consists of person-to-person sales that take place away from a physical location. Non-store retailing examples: distance selling.

Fulfillment 41

Fulfillment Consumer Location Store Operations 41