Retail TouchPoints

JULY 10, 2020

In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. With many new regulations facing U.S.

Merchant Services 158

Merchant Services Customer Experience Checkout Fulfillment 158

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 261

Consumer Merchant Services Planning Marketing 261

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 Digital payment. It reached 22.8

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

JANUARY 12, 2023

As far back as May 2020, an Ipsos study indicated that two-thirds of Americans were buying directly on, or discovering products through, social media. TikTok Shop is currently available in the UK and a number of Southeast Asian markets. Twitter Shops enables merchants to showcase up to 50 products on their Twitter profile.

Social Commerce 264

Social Commerce Beauty and Health Merchant Services Fulfillment 264

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 153

Returns Merchant Services Drop-Shipping Accessories 153

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

MARCH 24, 2022

Where consumers live has a lot to do with which returns process they prefer. Gift cards grew 27% over the 2020 holiday season and came to represent nearly 40% of gift purchases. Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

Returns 307

Returns Drop-Shipping Merchant Services Shipping 307

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. Suvish Viswanathan Head of European Marketing, Zoho. The answer, in reality, is likely a combination of the two.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In In Australia, more than half of consumers now say that they prefer to shop online instead of in stores since the pandemic,” says Boyer. “So

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. More than 100 stores have gone through this refresh thus far. Merchandising and supply chain optimization.

Planning 250

Planning Merchant Services Inventory Management Consumer 250

Retail TouchPoints

MAY 13, 2021

billion ) buoyed by the consolidation of the Sun Art supermarket business, in which Alibaba took a controlling stake in October 2020. Taoxianda drove Sun Art’s digitalization of its hypermarkets, with online representing 24% of Sun Art’s sales in fiscal year 2021, up from 17% in fiscal year 2020. billion yuan ( $109.5 billion ). .

Home Furnishings 209

Home Furnishings Merchant Services Supermarket Social Commerce 209

Mass Relators

MARCH 31, 2024

She has held roles of increasing responsibility, most recently as vice president, human resources for DG’s retail organization since 2021 and was named to the Mass Market Retailers Most Influential Women list in 2023. She was named to the Mass Market Retailers Most Influential Women lists in 2022 and 2024.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

JUNE 11, 2020

The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in all sectors are dealing with the fallout. Only with these insights will pricing and merchant teams successfully be able to navigate assortment, pricing, promotion, and clearance decision-making.

Management 148

Management Merchant Services Promotions Marketing 148

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

Merchant Services 97

Merchant Services Payment Services Shipping Wholesale 97

Retail TouchPoints

JULY 17, 2020

Deloitte looked at seven trends in its The future is coming … but still one day at a time report, both in terms of where the industry stood at the start of 2020 and what it looks like midway through a turbulent year. Overall private label dollar sales were up 15% year-over-year during Q1 2020, surpassing national brand growth by 33%.

Retail Trends 134

Retail Trends Apparel Fulfillment Merchant Services 134

Retail Minded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Online Demand Is Causing Costly Errors . Spilling The Secret Sauce.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Mass Relators

SEPTEMBER 12, 2022

E-commerce grocery sales were modest and rising slowly as 2020 started. billion in revenue in 2020, and another $116.45 billion in revenue in 2020, and another $116.45 merchants, up 14.2% billion in 2020, according to Digital Commerce 360. Consumers flocked online for essential purchases, adding $102.08

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. But our thesis now is that digital’s role in transacting will continue to be vitally important, so consumer behavior is looking for more of those discovery processes.”. When they come in], finding the actual items is a cumbersome process.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Mass Relators

JANUARY 31, 2022

Carl, who came to Walmart in September 2020, departs at the end of the month. Casey has been a passionate advocate for our sellers and led the work to define and implement our seller value proposition, which has led to strong growth in our third-party marketplace and Walmart Fulfillment Services. business.”. in 2015 from U.K.

Management 52

Management Merchant Services Promotions Fulfillment 52

Retail TouchPoints

OCTOBER 14, 2020

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms.

Merchant Services 273

Merchant Services Promotions Planning Marketing 273

Mass Relators

APRIL 28, 2022

“With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. billion net loss in first quarter appeared first on MMR: Mass Market Retailers.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Mass Relators

JULY 15, 2024

Parents surveyed expect to spend $586 per student in grades K-12, down just $11 year-over-year (up $57 compared to 2020). Clothing and school supplies are expected to account for most of the back-to-school market spending, remaining flat at $12.6 Based on surveyed parents’ intentions, overall spending is expected to reach $31.3

Planning 52

Planning Merchant Services Social Commerce Accounting 52

Retail Minded

OCTOBER 30, 2022

They were all made to measure and I shared the whole process on Instagram. A month before the pandemic hit in 2020, Jes quit her secure, well-paid day job to focus on J Brooks Boutique, curating ‘chic, fabulous clothes for fashion-forward women who are tired of status quo wardrobe choices’. Slowly but surely, demand started to grow.”.

Fashion 52

Fashion Boutique Merchant Services Planning 52

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. Unfortunately, many retailers fall short at checkout.

Consumer 161

Consumer Merchant Services Payment Services Shopping 161

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. So it’s been a very dry IPO market for startups and thus of interior backed investors.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Convenience will almost conquer all, however, and 24/7 availability of goods and services has been name checked as the primary perk of online shopping. The Age of Instant Gratification.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Retalon

AUGUST 2, 2019

Retail businesses collect more data than ever before, and from every aspect of the supply chain, including: Logistics data (vendor compliance, lead times, etc.). Consider the way retailers traditionally forecast fulfillment. Add in a final fly-by-your-gut manual tweak and the fulfillment forecast would be ready. The result?

Merchant Services 32

Merchant Services Fulfillment Accounting Markdowns 32

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. In 2020, retailers lost $17.5B, with a report projecting an 18% increase in losses last year. Scalable Order Fulfillment and Automation.

Merchant Services 273

Merchant Services Returns Fulfillment Promotions 273

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service.

Merchant Services 273

Merchant Services Payment Services Consumer Point of Sale 273

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Multi-sided market place and so it’s a little easier to make money but still the best way to make money is with that ad Network and. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

Payment Services 242

Payment Services Merchant Services Consumer Customer Experience 242

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki. Keith Jelinek.

Drop-Shipping 181

Drop-Shipping Merchant Services Fulfillment Shipping 181

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

Returns 320

Returns Merchant Services Drop-Shipping Consumer 320

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. The pandemic has made omnichannel a business imperative for merchants of all sizes. We’re in a world where if merchants aren’t considering how to turn on an omni strategy, there’s going to be downstream problems later.” Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. Consolidating packages in a limited number of locations is much more efficient and less costly than processing single shipments from individual homes.

Returns 186

Returns Merchant Services Shipping Location 186

Retail Geek

OCTOBER 29, 2021

It was a rigorous process. It’s kind of there because they’re they’re all over on the you’re competing for their attention, so yeah so so it creates this interesting setup in that like around eight o’clock before the market opened 8 a.m.

Advertising 52

Advertising Merchant Services Payment Services Finance 52