Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway — which allows users to rent, subscribe and buy designer apparel and accessories — plans to list on the NASDAQ under the ticker “RENT.”. Rent the Runway experienced steep drops in its subscriber base as consumers opted not to refresh their wardrobes. “We Today, Rent the Runway has emerged stronger.”. million from $256.9

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Planning Accessories Apparel Fashion 320

Retail TouchPoints

MARCH 1, 2021

In 2020, Sephora also began offering direct shopping on Instagram and same-day delivery through Instacart , as well as a buy now-pay later option in partnership with Klarna. The retailers plan to expand the concept to at least 850 stores by 2023.

Location 328

Location Planning Department Stores Shopping 328

Inside Retail

MARCH 10, 2025

The country has a well-established retail ecosystem with high-traffic shopping malls, premium retail spaces and a digitally engaged consumer base. The acquisition of Royal Sporting House in 2020 provided a strong retail foundation across North Africa, Southeast Asia and Hong Kong. We distinguish ourselves by focusing on well-being.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

MARCH 8, 2021

These new locations are part of the company’s plans to add approximately 60 new stores — 40 Ross and 20 dd’s DISCOUNTS locations — during fiscal 2021, which runs through January 2022. . billion in revenue for fiscal 2020. The off-price apparel and home fashion retailer reported $12.5 ” . ”

Location 295

Location Planning Discount Store Apparel 295

Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group. ”

Planning 300

Planning Accessories Apparel Brand Management 300

Retail TouchPoints

MAY 21, 2021

Footaction isn’t the first chain to be closed due to an increasingly competitive landscape — in 2020, Foot Locker made the decision to shutter Runners Point in Europe for similar reasons. compared to the company’s Q1 2020. Comp store sales increased 80.3%

Planning 299

Planning Location Consumer Store Operations 299

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

Location 306

Location Planning Fast Fashion Shopping 306

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Shopping Shipping ATS 325

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. compared to Q2 2019.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. in 2020; A total of 13.7% in 2020; and Lenders’ profit margins fell to just over 1% of the amount of the loan in 2021, down from nearly 1.3% of users charged at least one late fee in 2021, up from 7.8%

Consumer 262

Consumer Payment Services Apparel Accounting 262

Retail TouchPoints

MAY 6, 2025

The footwear companys Consumer, Product and Brand leadership, formerly under the direction of President Heidi ONeill, will now be divided into three distinct areas: Consumer and Sport, Marketing, and Product Creation, inclusive of Innovation and Design.

Promotions 179

Promotions Marketing Returns Consumer 179

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. Nearly half ( 48% ) of Americans bought an item through resale in 2020, according to research from C2C resale marketplace OfferUp. The Cool Factor.

Consumer 351

Consumer Fashion Apparel Returns 351

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021.

Planning 305

Planning Location Consumer Marketing 305

Retail TouchPoints

JULY 19, 2021

and the company plans to have nationwide coverage by the end of this year. in July 2020, and has steadily expanded the offering since. Today nearly 3 million consumers order groceries and other essentials each month through Uber, and we’re just getting started. The deal built on Uber’s acquisition of Postmates in June 2020.

Planning 279

Planning Grocer Supermarket Fulfillment 279

Retail TouchPoints

SEPTEMBER 18, 2020

Consumer expectations are constantly on the rise, driven by innovations and new offerings that promise more efficient and personalized experiences. Now that the COVID-19 pandemic has shifted even more of our lives online, introducing new consumers to digital sales channels, providing seamless digital experiences is more urgent than ever.

Consumer 340

Consumer Customer Experience Inventory Management Management 340

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JULY 3, 2024

But Bookshop.org, which was founded as a “bulwark against the erosion of book culture by Amazon,” is hoping to lure a few of those consumers its way with its own anti-Prime Day promo. Despite expanding well beyond its early niche in books, Amazon still captures more than 50% of book sales in the U.S.,

Planning 264

Planning Shipping Consumer Shopping 264

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

JULY 29, 2021

The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. Dollar General is currently in expansion mode with plans for opening 1,050 new stores, remodeling 1,750 existing locations and relocating 100 stores in 2021.

Consumer 306

Consumer Apparel Location Planning 306

Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

Consumer 264

Consumer Merchant Services Planning Marketing 264

Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. ” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’”

Consumer 264

Consumer Fashion Department Stores Marketing 264

Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. I wanted to create something that combined high-quality, sustainably sourced seafood with fun, vibrant branding that would appeal to consumers here.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. The plan includes targeted solutions to reduce retail theft perpetrated by individual shoplifters as well as by organized crime rings.

Planning 279

Planning Kiosk Management Consumer 279

Retail TouchPoints

MAY 1, 2025

Amazon opened its first rural delivery station in 2020 and began scaling up its network in 2023 with improvements that have helped increase delivery speeds by 50% on average, according to an Amazon blog post by Udit Madan, SVP of Amazon Worldwide Operations. million square miles an area the size of Alaska, California and Texas combined.

Fulfillment 162

Fulfillment Planning Consumer Shopping 162

Retail TouchPoints

MARCH 21, 2024

In the ever-evolving landscape of ecommerce, retailers face the ongoing challenge of adapting their cloud infrastructure to meet the demands of unpredictable consumer behavior. That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. So Who’s Doing It Well?

Planning 258

Planning Customer Experience Management Promotions 258

Retail TouchPoints

OCTOBER 27, 2021

Ulta Beauty plans to maintain its growth with 50 new store openings each year, enhanced last mile options and investments in media and AI, including the launch of an in-house retail media network. The retailer is putting global expansion plans on hold as it focuses on its home country.

Planning 264

Planning Consumer Marketing Location 264

Retail TouchPoints

MARCH 22, 2021

Williams-Sonoma plans to refocus on brick-and-mortar sales as the U.S. Alber expects a strong recovery for in-store sales as the nation recovers, and the retailer plans to ride some of its strongest annual growth in nearly two decades. Revenue in Q4 2020, which ended Jan. emerges from the pandemic, CEO Laura Alber told CNBC.

Planning 299

Planning Consumer Marketing ATS 299

Retail TouchPoints

SEPTEMBER 1, 2023

Although JCPenney has historically struggled to stand out and truly resonate with consumers, Rosen doubled down on the company’s improvements in customer frequency, which were driven by the positive response to JCPenney Beauty, new product collaborations and refreshed in-store and digital shopping experiences.

Planning 260

Planning Merchant Services Inventory Management Consumer 260

Inside Retail

MAY 8, 2025

Founded in 2020 by entrepreneur Joyce Zhang, Halara is illustrious for its viral products, namely, its coveted flex denim, active dresses and subsequent belt buckle skirt famously worn by Taylor Swift at Coachella last year. What’s next Pop-up events are next on Halaras trajectory, conducive to a plan to enhance its offline presence.

Outdoor 162

Outdoor Marketing Consumer Planning 162

Inside Retail

MARCH 22, 2023

The European Union wants to give consumers the right to have worn-out products like washing machines and televisions repaired by producers even after the sales guarantee has expired, to cut waste and make goods last longer. In many cases, consumers simply replaced still-functioning goods because they wanted a newer version.

Planning 244

Planning Consumer Management 244

Retail TouchPoints

JANUARY 29, 2021

adults plan to celebrate Valentine’s Day this year, spending a total of $21.8 The holiday may be serving as a form of release for pent-up consumers: nearly three-quarters ( 73% ) of shoppers celebrating Valentine’s Day this year feel it is important to do so given the current state of the pandemic. per person spent in 2020.

Specialty Store 306

Specialty Store Department Stores Discount Store Planning 306

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

OCTOBER 28, 2021

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. compared to the same period in 2020, for totals ranging between $843.4 compared to the same period in 2020, for totals ranging between $843.4

Consumer 321

Consumer Shopping Planning 321

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. million loss in Q3 2020. At a foundational level, brands should test the platforms that their target consumers are gravitating to most frequently.

Social Commerce 259

Social Commerce Consumer Marketing Advertising 259

Retail Gazette

FEBRUARY 16, 2025

He brings extensive experience in building global retail brands and a deep understanding of the Indian consumer market, Retail Week reported. Current MD of itsclothing & home arm Richard Price, whos been in the position since 2020, will be stepping down after a handover period at the end of April.

Planning 99

Planning Wholesale Promotions Fashion 99

Inside Retail

DECEMBER 4, 2024

In the same report, Lacik stated, “We are transforming the perception of Pandora into a full jewelry brand and unlocking the next chapter of our growth by attracting more consumers to our brand. In 2020, the brand announced its goal to only use recycled metals by 2025, a mission achieved sooner than expected in December 2023.

Jewelry 130

Jewelry Planning Consumer Marketing 130