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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns 260
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Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

Retail TouchPoints

Think food services, retail and personal and laundry services, for instance. The good news is that slightly more than 60% have returned to or exceeded pre-pandemic financial levels. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS).

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BNPL: A Win-Win for Retailers and Consumers as the Holidays Approach

Retail TouchPoints

In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%. Innovative organizations that adapt their sales and returns infrastructure accordingly will reap the rewards of bigger basket sizes and repeat customers. BNPL and Retail Returns.

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With an Eye to the Future, Glossier Hires Three New Leaders

Retail TouchPoints

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. The three flagship stores will mark Glossier’s return to the brick-and-mortar space after shuttering all its stores in March 2020 due to the pandemic.

Finance 262
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Has retail seen its watershed moment?

365 Retail

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019.

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What’s old is new again: The rise of rental

Inside Retail

That was my least favourite of all the options, as the assembly process was a nightmare and the quality always made me feel like I was in a temporary home. When I moved back to Melbourne in 2019, I found the perfect sofa and coffee table, but wasn’t sure if my needs would change at the end of my one-year lease.

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How to Protect Against Inflation in 2022

Small Biz Trends

Inflation is when prices for goods and services rise. This could make it difficult for you to get the financing you need to grow your business. Lenders will want to get a higher return on their investment to offset the risk of inflation. So, if prices rise, the interest payments on your bonds will go up too.