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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Artificial intelligence (AI) is a critical component of successful digital and customer transformation.

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Anthropologie CMO: ‘Digital is not a Channel, Platform or Tech — it’s a Business Driver’

Retail TouchPoints

Elizabeth Preis, Global Chief Marketing Officer (CMO) at Anthropologie, was alerted to the depth of people’s affection for Anthropologie when she joined the retailer in December 2019: “I was floored by the thousands of people who reached out when I updated my LinkedIn,” she said during last month’s Advertising Week New York in a session titled Cracking (..)

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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

AI Directs the Most Effective Ads to the Most Likely Purchasers The AI element comes from solution provider Albert , which Natori, a family-owned and run business founded in 1977, has worked with since 2019.

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Retail Statistics You Should Know

Small Biz Trends

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. over 2019 in spite of ubiquitous public health emergencies in the country.