Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. How do I Compete?

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan.

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Retail TouchPoints

JULY 15, 2021

In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program.

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Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Their responses could help you improve sales and meet more consumer expectations in this digital age. 2019 Shopping Trends. This year is no different.

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Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

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Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7% Orders placed through Amazon Prime will include a $9.95

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Consumer Expectations are Higher. Consumer Expectations are Higher. Consumers Want Options.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Retail TouchPoints

SEPTEMBER 28, 2020

Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies. The rescheduled Prime Day, set for Oct.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint.

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Inside Retail

JUNE 19, 2022

While this is standard practice in the luxury fashion space, it’s not common knowledge among consumers, and many of them were outraged when they found out. Together with Tim Bloore, he launched Azura Fashion Group in 2019 to provide brands with an alternative way of dealing with excess stock. However, Wood saw an opportunity.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

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Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., We love doing this for a few reasons,” Samieian said.

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Retail TouchPoints

SEPTEMBER 23, 2021

Your clients’ websites must clearly communicate how inventory can be delivered, arrival time frames, and what different shopping and shipping options cost. Undertake the following: Create a sitewide banner that boldly announces purchase-by dates for remote holiday shipping to prevent consumer letdown and brand reputation damage.

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Inside Retail

FEBRUARY 5, 2024

Davidson senior software analyst, said that was likely necessary to build trust with consumers. “If Advertising and consumer choices Yet the company has time and again allowed advertising to creep into its recommendations. Amazon says the label today relies primarily on criteria such as reviews, shipping speed and price.

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Inside Retail

SEPTEMBER 6, 2022

The platform is doing triple the volume it did in 2019, its last normal trading year that wasn’t affected by Covid-19 lockdowns. . Next on the list of innovations is a consumer-facing app, which PixelForce will help build. It has always been part of the plan, and now’s the right time,” Kore explained. One-hour delivery .

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Retail TouchPoints

DECEMBER 3, 2020

Digital will continue to be the star: Although Black Friday spending was lower than Adobe’s projections, consumers still spent a total of $9 billion online, making it the second-largest online spending day in U.S. Consumers spent $10.8 Shopper Yield data revealed that spend per consumer increased 36.3% over the 2019 holiday.

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Inside Retail

MAY 9, 2022

Consumer expectations may differ from economic reality. If consumers don’t like a product or service, it won’t make money regardless of its price. Those who understand their customers’ motivations take them on a journey with their products and services, and the value consumers derive from them is part of the story.

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Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I It was “a normal ecommerce marketplace, not rocket science,” said Agha, but what his marketplace did differently was elicit product reviews from real consumers.

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Dezeen

OCTOBER 16, 2021

Based in Toronto, Superette was founded in 2019 by entrepreneurs Mimi Lam and Drummond Munro. The company now operates six brick-and-mortar shops in Canada and plans to open locations in the United States next year. The shop is located within a complex made from shipping containers. A checkerboard floor defines the space.

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Inside Retail

JULY 14, 2021

Preet said the pandemic has accelerated digital adoption for consumers and businesses alike. At the height of the pandemic, not only did Toys R Us offer curbside pickup , it partnered with food delivery service DoorDash to offer same-day shipping on items that were available in-store. The company also introduced drone delivery in 2019.

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Retail TouchPoints

OCTOBER 20, 2020

Even back in August, major carriers such as FedEx and UPS already were seeing holiday-level volumes, with UPS’ shipping volume up 30% and FedEx’s up 25%. To respond to changing consumer behavior, retailers are not only encouraging consumers to shift how they’re shopping, but when.

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Inside Retail

NOVEMBER 4, 2021

Strandbags is gearing up for a big few weeks of online shopping as consumers snap up steeply discounted products during its Click Frenzy and Black Friday sales. Instead of launching two new websites at the end of October as originally planned, he set a new deadline of mid-August. New look and feel.

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Inside Retail

DECEMBER 1, 2022

Amazon’s director of Australian operations, Mindy Espidio-Garcia, said that 2,000 seasonal workers had been on-boarded to help pick, pack and ship customer orders at its sites, over the festive season. He added that as businesses began reopening after lockdowns, and in the months since, many have struggled to find talent to fill positions.

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Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Know Where Your Product is.

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Retail TouchPoints

JULY 3, 2023

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. European lifestyle brand Snipes kickstarted its U.S.

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A1 Retail

NOVEMBER 16, 2023

percent YoY Cyber Monday retail sales up 6 percent YoY reaching a total of £3.34bn UK retailers to make £2.63m every minute this Black Friday Weekend £22.67bn expected to be spent by consumers over the two-week Black Friday period (20th Nov – 1st Dec), up 0.2 percent from £8.71bn in 2022. percent from £8.71bn in 2022. percent YoY.

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Retail TouchPoints

SEPTEMBER 2, 2020

Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

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Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. Be it trade shows, buyers, or subcontractors, it’s all reliable, according to Esser.

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Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Shifting Consumer Behaviors.

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Inside Retail

JUNE 13, 2023

NL: It offers customers access to exclusive benefits, including personal shopper services, regular discounts and offers, as well as complimentary express shipping. We plan to grow this segment by ensuring these customers invest more in their wardrobe and by ensuring new customers are making considered purchases.

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Retail TouchPoints

DECEMBER 7, 2020

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. This shift by the consumer was intentional: they told us that they wanted to find less crowded stores to support better social distancing.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. in 2019), according to eMarketer. We’re Not a Retailer, We’re Not a Marketplace’.

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Inside Retail

APRIL 2, 2024

Zulu & Zephyr started as a side hustle and has now grown into an international brand with a cult following, hosting a pop-up store in Los Angeles in 2019, which saw the brand gain global traction. This includes plans for a Manly store and an international pop-up experience.

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Independent Retailer

FEBRUARY 24, 2022

“In fact, there are certain services that consumers still prefer to go in person for, like product discovery and curbside pickup, so keeping a physical presence is essential.”. According to Forbes , in 2019, ecommerce sales represented 11 percent of all retail sales. Shoppers Crave In-Store Experiences.

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