Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Retail TouchPoints

SEPTEMBER 2, 2022

Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time.

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Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Shipping investments also helped Amazon defray one of the downsides of increased retail activity: higher last mile costs. “As because everyone’s busy.

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Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

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Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Many consumers already have caught on that they don’t need to wait until Black Friday, Cyber Monday or Super Saturday for attractive promotional offers. Beginning Oct.

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Retail TouchPoints

JANUARY 8, 2021

4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. The pandemic has made consumers more open to alternative return options. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle.

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Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community. Here’s how he’s doing it.

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Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

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Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. By examining shared IP addresses, shipping addresses and payment methods, retailers can uncover hidden associations that might indicate organized fraud rings. Return fraud scams are not solely practiced by individuals.

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Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., We love doing this for a few reasons,” Samieian said.

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Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

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Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7% Orders placed through Amazon Prime will include a $9.95

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Retail TouchPoints

AUGUST 1, 2023

External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits. In 2019, it declined to 6.7%

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Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Know Where Your Product is.

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Retail TouchPoints

MARCH 17, 2021

from 2019, totaling $188.2 This massive increase put significant strains on the supply chain as well as shipping and delivery. Even though retailers’ shift to all (or mostly) ecommerce came abruptly last March, consumers still felt the effects of the disrupted supply chain months later.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

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Retail TouchPoints

SEPTEMBER 23, 2021

Your clients’ websites must clearly communicate how inventory can be delivered, arrival time frames, and what different shopping and shipping options cost. Undertake the following: Create a sitewide banner that boldly announces purchase-by dates for remote holiday shipping to prevent consumer letdown and brand reputation damage.

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Retail Focus

APRIL 7, 2022

Chris White, head of delivery at international fulfilment services provider, fulfilmentcrowd , explains how SME retailers can overcome these challenges and capitalise on the opportunity of scaling into new markets, both across the EU and further afield. . Chris White, Head of Delivery, fulfilmentcrowd.

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Inside Retail

APRIL 20, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by FMCG brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries. sales barrier in Australia.

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Retail TouchPoints

OCTOBER 20, 2020

Even back in August, major carriers such as FedEx and UPS already were seeing holiday-level volumes, with UPS’ shipping volume up 30% and FedEx’s up 25%. To respond to changing consumer behavior, retailers are not only encouraging consumers to shift how they’re shopping, but when.

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Retail TouchPoints

JANUARY 20, 2021

In Q2 2019, ecommerce was 10.8%. In terms of backend operations, there was a lot of scrambling going on during the first half of the year to meet logistics and fulfillment expectations. It may seem odd to say this, but for brands or retailers with local stores, I think these will become more important as fulfillment nodes.

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Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Shifting Consumer Behaviors.

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Retail TouchPoints

DECEMBER 11, 2020

That ecommerce market, fueled by the long-term impacts of COVID-19 and the general global shift toward online commerce, is likely to be three times the size it was in 2019. But why would Amazon be better than IKEA at shipping furniture around? Is that an overall positive for consumers, manufacturers, the economy and society in general?

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Retail TouchPoints

JULY 3, 2023

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. European lifestyle brand Snipes kickstarted its U.S.

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Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. billion compared to roughly $3 billion in 2019, according to data from IWSR.

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Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. trillion ) or January 2019 ( $4.4 trillion ).

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Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. Consumers get a high degree of flexibility to discover the best of Nike, online or in-store, at their own pace.

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Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Delivering convenience (Retail Fulfillment Strategy Examples).

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Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Retail Fulfillment Strategy Examples. 2. Third-party fulfillment (3PL).

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Retail TouchPoints

FEBRUARY 16, 2022

Current regulations stipulate that the taxation of services is based on the location or habitual residence of the buyer, while the taxation of physical goods is based on the ship-to location or jurisdiction. This could be unsettling for privacy-savvy consumers, and new regulations for consumer and data protection are likely to arise.

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Indigo 9 Digital

JANUARY 11, 2023

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. In 2019 Walmart’s eCommerce business lost an estimated $2 billion. In the past Morgan Stanley has estimated the average order value for a one day shipping order from Amazon is $8.32. But it costs $10.59

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Retail TouchPoints

MARCH 6, 2023

It can be challenging to determine the best shipping strategy for the company’s package if they ship various size shipments, yet customers expect an easy, frictionless shipping experience,” said James Kelley, President of OSM Worldwide, in an interview with Retail TouchPoints.

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Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order.

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Mass Relators

APRIL 28, 2021

Shoppers also adopted higher standards with faster delivery options throughout the pandemic, as evidenced by a 9% decrease in overall consideration for 2+ day delivery during the one-year timeframe, when 64% selected 2+ day delivery in September 2019 vs. 55% in September 2020. CHICAGO – While U.S.

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Wiser

NOVEMBER 19, 2019

It quickly became a major, trending news story—Nike will turn its attention to its direct-to-consumer channel and look to recoup those Amazon sales on its own website. billion in the last fiscal year from its direct-to-consumer sales, which was good for 30 percent of its total sales across all channels. Fulfillment By Amazon.

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Indigo 9 Digital

MARCH 9, 2023

Consumers love shopping online but what they really want is control. Be honest, before the pandemic weren’t you were part of the vast majority of consumers that had never tried curbside pickup? This service is also beneficial for consumers worried about their goods being stolen after they are dropped off. More than 1.7

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