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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

Retail TouchPoints

Additionally, the percentage of consumers willing to pay the same or more for private labels over name-brand products rose from 34%. in 2014 to 40% in 2019. Retail was already shrinking in terms of floorspace: total square footage dropped by 4.4%. With nearly 60% of retail square footage in the U.S. ”

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The Logistical Nightmare Before Christmas: How to Avoid it

Retail TouchPoints

To respond to changing consumer behavior, retailers are not only encouraging consumers to shift how they’re shopping, but when. During those same months in 2019, 95% of Prime orders were received within the promised delivery window.

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Best Buy’s eCommerce Strategy, What You Need to Know

Indigo 9 Digital

By Tricia McKinnon Best Buy is the seventh largest eCommerce retailer in the United States ahead of retailers like Costco and Wayfair. Last year about a third of Best Buy’s sales came from eCommerce a big jump from 2019 when Best Buy’s online sales had a 19% share. Do you like this content?

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From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

Retail TouchPoints

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. An Emerging Retail Trend. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7.

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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. Consumers love shopping online but what they really want is control. Be honest, before the pandemic weren’t you were part of the vast majority of consumers that had never tried curbside pickup?

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Staying Competitive: Keeping Up With Amazon

Rangeme

As retail catapults into the future, companies can’t afford to get left behind. Leading the way in industry influence, Amazon shapes global retail standards and shopping habits. Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. 1 Redman, Russell. Supermarket News.

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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. In 2019 Walmart’s eCommerce business lost an estimated $2 billion. to fulfill and ship that order which means Amazon loses money on many orders. In 2009 Amazon’s shipping and fulfillment costs were 15.6%