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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. By examining shared IP addresses, shipping addresses and payment methods, retailers can uncover hidden associations that might indicate organized fraud rings. Return fraud scams are not solely practiced by individuals.

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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

In 2019 , the total market share of online U.S. Because of this ease, merchants have begun relying on POS financing to drive sales growth. Digital fraud can take many forms, with the most common being account takeover ( 29.8% Digital fraud can take many forms, with the most common being account takeover ( 29.8%

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Sainsbury’s growth spurt continues as grocery inflation falls at slower rate

Retail Gazette

in the 12 weeks to 21 January, accounting for 15.7% ” Kantar figures show that items bought on offer accounted for 27% of all grocery spending in January versus 32% last month. . ” Kantar figures show that items bought on offer accounted for 27% of all grocery spending in January versus 32% last month. on last year.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Shortages and Sticker Shock Heighten Holiday Stress. Stressed Consumers Spread Out Spending with BNPL.

Consumer 260
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Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

Retail TouchPoints

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. Before the COVID-19 outbreak, weekends in the United States accounted for roughly 53% of in-store traffic every week, with Saturdays at 22%.

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Exclusive Q&A: Can Anything Slow the Amazon Behemoth?

Retail TouchPoints

That ecommerce market, fueled by the long-term impacts of COVID-19 and the general global shift toward online commerce, is likely to be three times the size it was in 2019. But why would Amazon be better than IKEA at shipping furniture around? By the way, both of them together accounted for 37% of total U.S. Commerce Department.

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Who could replace Sharon White as the next John Lewis Partnership chair?

Retail Gazette

Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? He rejoined the retailer as a non-executive director in 2019, which will give him a greater insight into the worlds of fashion and home. Davies is known to foster a great culture wherever he has gone.