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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

Raise your hand if you have ordered multiple versions of the same outfit in different sizes because you don’t know what your size is at a particular retailer. Take mattress retailer Casper. In 2018 Casper spent $80.7 to fulfill and ship that order which means Amazon loses money on many orders. But it costs $10.59

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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

Having a wide range of fulfillment options, including delivery to home, collection from store – and by using stores for fulfillment – allowed Walmart to ramp up capacity in a way that many other players struggled to do. billio n of all click and collect purchases made in the United States in 2021 are fulfilled by Walmart.

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Marks & Spencer’s Turnaround Strategy, Why it’s Working

Indigo 9 Digital

Marks & Spencer is in the midst of a multi-year transformation that former CEO Steve Rowe began in 2018 and it’s working. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Marks & Spencer’s revenues last year were up 21.5%

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Tesco’s Strategy for Gaining Market Share

Indigo 9 Digital

Tesco even tried its hand at opening a discount grocery chain called Jack in 2018 but it closed the chain of 13 stores earlier this year. "We Shipping speeds are at the forefront of competition in the retail sector. That reduces the need to shop at discount grocers. Fast delivery. Source: Bloomberg. Do you like this content?

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Brand Loyalty is Put to the Test

Rangeme

A McKinsey survey cited better prices or promotions (30%), better value (25%) and better shipping or delivery costs (15%) as factors driving consumers to try new brands. May 9, 2018 , 15 Amaresan, Swetha. May 9, 2018. The great consumer shift: Ten charts that show how US shopping behavior is changing. McKinsey & Company.

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