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A ‘recalibration in retail’: As costs rise, retailers are reviewing returns

Inside Retail

The State of Shipping 2025 report finds that retailers are grappling with rising delivery costs, with standard delivery up from $10.26 Meanwhile, the same-day delivery cost has dropped from $18.26 According to the report, only 14 per cent of Australian retailers now offer free returns, down from 49 per cent in 2018.

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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

Integrating Search Functionality and Inventory Visibility Survey data reveals that two-thirds of consumers say they will leave an ecommerce site and choose another retailer if the item they intended to purchase is out of stock. This helps you provide transparency on shipping windows based on inventory supply.

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Are rental platforms making a fashionable comeback?

Inside Retail

For a period of time, fashion rental seemed to be the answer to rapid trend cycles and consumers’ need for once-off occasionwear. Rent The Runway had to pivot its value proposition after its stock dropped 90 per cent one-year post its IPO, and earlier this year Designerex went into voluntary administration before being acquired in July.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Image courtesy Happy Returns) Along one side of the warehouse floor are a series of truck bays where UPS drivers drop off boxes from the Return Bars.

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AI, tariffs and secrets of success: What retail leaders talked about at WRC

Inside Retail

Last month, at the World Retail Congress in London, nearly 1000 industry leaders gathered to discuss and debate some of retail’s most pressing topics, including tariffs, artificial intelligence and the future of consumer behaviour. In the coming quarters, Kalish said, “We’ll actually see what the real economy looks like.”

ATS
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US Target’s pullback on DEI puts Black brand founders in tricky position

Inside Retail

This move disappointed many consumers and brand founders, especially at Black-owned brands that these big-box retailers had added in recent years. The Honey Pot CEO noted that for brands with products under US$20, e-commerce expenses are much higher due to shipping, marketing, fulfillment and labor requirements.

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Navigating the new normal in retail shipping: Insights from Shippit’s new report

Inside Retail

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.