Remove 2018 Remove Advertising Remove Fulfillment Remove Retail Trends
article thumbnail

Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Retail TouchPoints (RTP): What implications do the five emerging customer segments have for retailers as they plan for a post-pandemic future?

Consumer 278
article thumbnail

eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

Raise your hand if you have ordered multiple versions of the same outfit in different sizes because you don’t know what your size is at a particular retailer. Take mattress retailer Casper. In 2018 Casper spent $80.7 to fulfill and ship that order which means Amazon loses money on many orders. But it costs $10.59

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

Having a wide range of fulfillment options, including delivery to home, collection from store – and by using stores for fulfillment – allowed Walmart to ramp up capacity in a way that many other players struggled to do. billio n of all click and collect purchases made in the United States in 2021 are fulfilled by Walmart.

article thumbnail

Tesco’s Strategy for Gaining Market Share

Indigo 9 Digital

Tesco even tried its hand at opening a discount grocery chain called Jack in 2018 but it closed the chain of 13 stores earlier this year. "We So it fulfils our strategic desire to make sure our customers can shop with us wherever, whenever and however they want.” Tesco sees advertising as way to boost its revenues. “We