Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’
Retail TouchPoints
OCTOBER 3, 2022
Douang and his co-founders Josh Douang and Marie Yong knew there had to be a better way to manage the 24-hour grocery retail business without being on location around the clock. But the goal from the beginning was always to open this up to the general public and when the pandemic hit in 2020, we knew we had to accelerate that plan.
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