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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. PayPal will need this edge as the world of digital payments heats up, with formidable competitors including Apple and Google snapping at its heels.

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Macy’s Shakes Up Senior Leadership, Eliminates COO Role

Retail TouchPoints

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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British small and medium businesses predict strong festive trading period as payments volumes rise

A1 Retail

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 Business owners are starting to feel more optimistic about their own performance, with almost three in 10 (29 per cent) expecting their most successful festive period since 2015. Year-on-year payments volumes are also showing strong growth – up 21.9

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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. There will be humans working the store too.

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British small and medium businesses predict strong festive trading period as payments volumes rise

A1 Retail

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 Business owners are starting to feel more optimistic about their own performance, with almost three in 10 (29 per cent) expecting their most successful festive period since 2015. Year-on-year payments volumes are also showing strong growth – up 21.9

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Locals rebuff invaders: Inside Vietnam’s convenience stores war

Inside Retail

They grew quickly, relatively unchallenged by local operators. Since the beginning of this year, the chain has opened 300 Winmart+ stores, with 800 more planned by the end of this year. The company’s VinCommerce unit – into which South Korea’s SK Group invested nearly US$1.5