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How to Orchestrate to Eliminate Regional Payment Barriers for Ecommerce Success

Retail TouchPoints

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. The good news?

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Consumers and Merchants Should Look Before They Leap into BNPL Services

Retail TouchPoints

Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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“Not surprised”: Experts react to Amazon’s reported department store plan

Inside Retail

Since opening its first bricks-and-mortar store, a bookstore, in 2015, Amazon now runs more than 20 bookstores and more than two dozen 4-star stores in the US. I think Amazon will try to bring another level of technology to the retail space, whether that be self-checkouts or even no checkouts,” Flanders said.

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Groceries delivered in 60 minutes: it’s on the cards but just not yet

Inside Retail

It’s a trend that will continue as consumers demand more convenience and speed. They don’t want to spend time going around shelves looking for products or queuing at the checkout. Since 2015, Amazon has delivered to your car trunk wherever you are parked in the United States.

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3 Ways Retailers Can Harness the Post-Purchase Experience

Retail TouchPoints

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. consumers are deeply invested in the post-purchase journey, proving that now is the time for brands to leverage these opportunities with their customers.

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Why AMP for Email has a Place in Every Email Marketers’ Playbook

Retail TouchPoints

Originally developed by Google in 2015, accelerated mobile pages (AMP) is open source technology designed specifically to boost how fast pages load on smartphones and tablets. Consumers appreciate engaging with email directly and not having to click on a link.

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