Indigo 9 Digital

SEPTEMBER 26, 2023

Having a store within your store to feature products from another retailer is a classic play retailers use to increase traffic and sales. There are many retailers pursuing this strategy right now. Sephora has announced a partnership with Kohl’s which will see more than 850 Sephora shops inside of Kohl’s stores.

Beauty and Health 97

Beauty and Health Returns Location Advertising 97

Indigo 9 Digital

JANUARY 11, 2023

A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. The irony of online shopping is that the most economical model for a retailer is when customers are not purely online shopping at all. Take mattress retailer Casper.

Advertising 98

Advertising Shipping Returns Fulfillment 98

Indigo 9 Digital

NOVEMBER 16, 2023

With companies like Shopify it has never been easier to set up shop online. Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. million on “refunds, returns, and discounts” in 2018.

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. First Amazon disrupted traditional brick and mortar shopping by selling online then many entrepreneurs followed suit hoping to grab a piece of the pie. Do you like this content?

Returns 52

Returns Advertising Consumer Wholesale 52

Indigo 9 Digital

JANUARY 12, 2023

By Tricia McKinnon Did you know that at one time Sears was the largest retailer in the world? During that time Sears was so dominant its sales represented 1% of the entire United States’ economy with two thirds of Americans shopping there. That was back in 1969. billion and $32.6 billion respectively. Do you like this content?

Merchant Services 111

Merchant Services Consumer Management Department Stores 111

Indigo 9 Digital

MARCH 17, 2022

With online shopping the options for where you can purchase products and services are endless. Because a customer believes they are getting an uncommon deal they are more likely to spend more during the duration of their shopping trip. Macy’s is now adding small Toys “R” Us shops in 400 of its stores this year.

Beauty and Health 90

Beauty and Health Promotions Marketing Shopping 90

Indigo 9 Digital

MARCH 11, 2022

With this is mind a number of Nordstrom stores offer a wide variety of services including: shoe repairs, personal styling, gift wrapping, a place to drop off online returns from other retailers, onsite alterations and tailoring, charity donation drop off, dry cleaning, merchandise monograming, and an endless array of beauty services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52