Remove 2014 Remove Management Remove Retail Trends Remove Returns
article thumbnail

Why Direct to Consumer Brands Struggle with Profitability

Indigo 9 Digital

Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. We will need to generate and sustain increased revenue and manage our costs to achieve profitability. It’s expensive when you don’t have stores.

article thumbnail

6 of the Top Reasons Online Businesses Fail

Indigo 9 Digital

An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.

Returns 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Downfall of Sears, 5 Reasons Why it’s Struggling to Survive

Indigo 9 Digital

Hedge fund manager Edward Lampert, who is also Sears’ former Chairman and CEO and largest shareholder, purchased the company in bankruptcy proceedings for only $5.2 If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Do you like this content?

article thumbnail

10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

With this is mind a number of Nordstrom stores offer a wide variety of services including: shoe repairs, personal styling, gift wrapping, a place to drop off online returns from other retailers, onsite alterations and tailoring, charity donation drop off, dry cleaning, merchandise monograming, and an endless array of beauty services.

article thumbnail

The Reasons Behind Starbucks’ Great Customer Experience

Indigo 9 Digital

But Starbucks has managed to do this across thousands of stores around the world. Even Warren Buffett would be impressed with those returns. In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United States who worked at least an average of 20 hours per week. It’s on purpose.

article thumbnail

McDonald’s Digital Strategy, 10 Things You Need to Know

Indigo 9 Digital

Our loyalty customers are far more likely to return in the next 30 days compared to non-loyalty customers," said Joseph Erlinger, president of McDonald's USA. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. Do you like this content?

Kiosk 52
article thumbnail

From Ashwagandha to Zinc, Vitamins and Supplements See a Boost

Rangeme

The photo below is of me back in 2014. Category Manager, Consumer Products, AmerisourceBergen, one of the buyer participants in the Healthy Living Program. It’s gummies across the board for our customers, especially those gummies without sugar,” says Gina Paige, Buyer with online retailer Biovea. Losing the COVID-19 pounds.