Remove 2014 Remove Customer Experience Remove Point of Sale
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California Bans All Plastic Bags, Strengthening Decade-Old Law

Retail TouchPoints

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. 1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP.

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Macy’s Jeff Warren explains how the legacy retailer plans to turn things around

Inside Retail

But for Jeff Warren Macys vice president of selling and customer experience, and one of the key people involved in reinvigorating the department stores relationship with its customers sticking with the status quo is not an option. The company was at the top of its game in 2014, with revenue peaking at $28.1

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How H&M took workforce planning to the next level

Inside Retail

This capability was extended in 2014 to allow for basic function planning and then again in 2016 to provide dashboard capabilities for management teams. “We Managers are able to enjoy a real-time view of retail activity across more 5000 points of sale.

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How Data and Tech Power Jewelry Brand Pandora’s Mission to ‘Give a Voice to People’s Loves’

Retail TouchPoints

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex.

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Exploring Seoul’s trendsetting street style and cafe culture 

Inside Retail

As a retail designer, it was inspiring to see so many brands think outside the box when it comes to creating unique customer experiences. I also liked how the storage units had graphics on the front, so they could become a key feature of the store behind the point of sale. Here are a few of my favourites from my visit.

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