Retail TouchPoints

NOVEMBER 8, 2022

Gass joined Kohl’s in 2013 as Chief Merchandising and Customer Officer and took the CEO job in May 2018. She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops.

Department Stores 233

Department Stores Planning Returns ATS 233

Indigo 9 Digital

MARCH 9, 2023

For many years analysts were saying stores are dead but if Walmart didn’t start testing grocery pickup back in 2013 its grocery pickup services would not have performed so well when put to the test during the pandemic. Walmart had this foresight and a decade ago in 2013 it started testing a grocery pickup service. More than 1.7

Drop-Shipping 98

Drop-Shipping Advertising Fulfillment Consumer 98

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. Michael Rempell: Our journey to protect our planet began many years ago.

Consumer 249

Consumer Fulfillment Returns Customer Experience 249

Retail TouchPoints

OCTOBER 23, 2020

Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7. They expect convenience and the ability to fulfill their shopping needs immediately. An Emerging Retail Trend.

Shopping 209

Shopping Returns Location Consumer 209

Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

Fulfillment 211

Fulfillment Shopping Shipping Consumer 211

Inside Retail

JULY 17, 2022

The concept of Data Lab came about as the brand saw the need for the extension of all our efforts in research and development of innovative solution capabilities to enhance retail processes that benefit the consumer experience across Decathlon stores globally.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Inside Retail

APRIL 28, 2021

Ask any consumer to name a fast fashion retailer and they probably think of H&M, Zara or Gap. In 2008, he launched a fashion e-commerce site – She Inside – as a way to target consumers who were tired of waiting in lines in stores or unable to find their specific size. Shein hauls. Shein’s inclusive strategy makes a lot of sense.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. We discuss ShipBob’s origin story, how the e-commerce fulfillment industry has evolved, as well as the challenges and implications of Amazon and Shopify’s various fulfillment initiatives.

Merchant Services 52

Merchant Services Fulfillment Shipping Marketing 52

Retail Geek

APRIL 21, 2021

Jason: [3:53] Yeah and I would argue also can seemingly consuming more content. Benedict: [9:57] No I suppose so yeah so maybe I was I had an mft I’ve all I left row when I started a sent out a newsletter in like 2013.

Supermarket 64

Supermarket Department Stores Boutique Fulfillment 64

Retail Geek

JANUARY 12, 2024

E-com returns 10-15% growth rates. So they, you know, when this happened, you and I, I think jointly predicted that them getting into fulfillment was not only a bad idea, but a terrible idea. E-commerce returns to 10 to 15 percent growth rate.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

MAY 6, 2024

Scot also outlines Amazon’s Q2 guidance and the potential impacts of consumer spending patterns on the retail sector, including concerns about changing consumer behaviors and economic pressures shaping market dynamics. Jason: [11:32] Kind of return to pre-pandemic levels, like what is the new normal?

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Retail Geek

MAY 13, 2021

Brad: [5:23] Yeah that sounds painful right now but the metaphor does suggest that at some point there needs to be Return of the Jedi. Scot: [5:18] Yeah you could you could squeak at work Trilogy out of this and maybe even a saga if you keep going. Like Marketplace. [13:08] Exploding hoverboards or fraud in the ABS system or.

Fulfillment 52

Fulfillment Advertising ATS Customer Experience 52