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BNPL: A Win-Win for Retailers and Consumers as the Holidays Approach

Retail TouchPoints

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

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Longchamp ANZ GM Julie Therond champions hard work, collaboration and patience

Inside Retail

Julie Therond is the general manager of Longchamp Australia and New Zealand and has worked with the fashion brand since 2012. Julie Therond: I started at Longchamp almost 12 years ago in the Hong Kong office as an Apac area manager, before being promoted to Apac sales director. IR: What do you love about your job?

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Retail Loyalty’s Moment is Now

Retail TouchPoints

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

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Retail appointments of the week

Inside Retail

7-Eleven names new general manager of channel. Fiona Hayes (pictured) has been appointed 7-Eleven’s general manager of channel, following almost three decades at Telstra. Du Retail joined L’Oreal France in 1996 and has worked in a variety of fields, including management, operations, finance, and e-commerce.

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How Chipotle aims to attract Gen Z staff with next-gen benefits

Inside Retail

Of Chipotle’s current workers, roughly 73 per cent fall within the Gen Z age range (those born between 1997 and 2012), a generation of employees that has specific concerns. However, that raises the question: At what point do AI and technological automation stop helping service workers and begin to replace them entirely?

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Who could replace Sharon White as the next John Lewis Partnership chair?

Retail Gazette

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Price stepped down as deputy chairman and managing director of Waitrose in 2016 after 33 years at the business. Sound familiar?

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AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

Retail TouchPoints

Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me? ’. people still without jobs.

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