Remove 2011 Remove ATS Remove Consumer Remove Fulfillment
article thumbnail

‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Australian online clothing rental company GlamCorner is adapting its offering as more brands look to launch their own branded rental service amidst major changes in consumer behaviour. billion and expected to grow at a CAGR of 11 per cent over the next 10 years. This resonates with younger consumers in particular.

Fashion 246
article thumbnail

What other retailers can learn from The Iconic’s approach to warehouse tech

Inside Retail

Increased expectations of same-day and express delivery services are here to stay, meaning companies are embracing better processes, more advanced systems and implementing automation at unprecedented levels. From its inception in 2011, the tech-driven retailer has set the industry benchmarks for customer service and delivery.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. During her tenure at the company she revamped its marketing efforts and helped drive ecommerce strategy.

article thumbnail

Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. Traditional methods of manual audits and gap scans are time-intensive and only provide a picture of your availability at that given moment in time. Tackling this problem is complex.

Checkout 209
article thumbnail

FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

consumers — discretionary spending confidence fell from 29% in 2021 to 24% in 2022, according to data from Deloitte. Four out of 10 Americans say that their financial situation has worsened in the past 12 months,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints.

Planning 245
article thumbnail

Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

Retail TouchPoints

If you look at U.S. Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. Mike Shapaker: What we saw in 2020 is COVID-19 accelerating existing trends, so the answer is a bit of both.

article thumbnail

Top 5 Customer Service & CX Articles for Week of March 18, 2024

Hyken

New research from the Kearney Consumer Institute (KCI) indicates that there are clear distinctions between loyal customers and brand superfans, which creates even more opportunity for brands to build and nurture shopper relationships — and influence buying behaviors. A fulfilled employee is more engaged at work and with your customers.