Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. million on inventory management solutions; $1.2 We also launched a new system, Relex , for inventory management.

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Inside Retail

JUNE 11, 2024

The business allowed us to combine both elements because we had to solve very complex problems from product design, assortment, logistics, and customer experience. One of the biggest problems in the furniture industry is inventory, so this allows our close partners to work with us, so we get better inventory management.

Fulfillment 263

Fulfillment Management Marketing Consumer 263

Retail Focus

JULY 3, 2024

Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. The limited duration and space of pop-up stores also promote focused inventory management.

Consumer 162

Consumer Promotions Shopping Store Layout 162

I Vend

JULY 27, 2021

Retailers had long understood the need for diverse shopping channels, but in 2010 there was a lightbulb moment when they realised that simply having multiple routes to market wasn’t enough – those channels had to be integrated. It detracts from the customer experience. Friction matters because it restricts growth.

Checkout 52

Checkout Payment Services Inventory Management Customer Experience 52

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In January 2024, Walmart announced the introduction of drone delivery services to 1.8

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130