article thumbnail

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

article thumbnail

The collapse and rebirth of UK fashion giant Missguided

Inside Retail

Missguided, founded by Nitin Passi in 2009, shocked the retail industry after declaring that it had fallen more than £80 million ($136 million) in debt. After the company experienced a loss in 2018, Passi had managed to get a hold on spending and Missguided returned to the black with an EBITDA of £3.5 However, those days are long gone.

Fashion 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. RTP: Hand & Stone has been able to hold on to a high percentage of its membership, even when locations had to shut down and consumers have had a lot of worry over finances. What attracted you to the company?

Location 205
article thumbnail

Meet Gen Alpha, the kids and tweens already influencing purchase decisions

Inside Retail

At the time, the focus was on Generation Z, those born between 1995 and 2009. But knowing that Generation Alpha would be the first to be entirely born in the 21st century (with births commencing in 2010), I believe they are not a return to the old, but the start of something new. Yet, a new generation was about to begin.

article thumbnail

Who is Peter Ruis, the man tasked with reviving John Lewis?

Retail Gazette

He also oversaw the relaunch of its fashion website back in 2009, helping to boost the retailer’s online profile, and introduced new in-store design concepts for its womenswear departments. He returned the business to profit, weaning the chain off discounting, reinvigorating its product and restoring its brand power.

article thumbnail

Report: Rent The Runway Exits Brick-And-Mortar

Retail TouchPoints

the former New York City flagship will become a drop-off site for returning items. On March 27, Rent the Runway laid off its entire retail staff during a Zoom call, offering no assurance that the jobs would return, according to a report in The Verge. “We We have no visibility into when or if we will be able to reopen our stores.

Apparel 247