Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 258

Discount Store Shopping ATS Payment Services 258

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. When a customer places an order, the retailer forwards it to a third-party supplier, who then ships the product directly to the customer.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

I Vend

SEPTEMBER 1, 2022

Recessions have a tendency to widen the chasm between those retailers who are effective operators with inbuilt resilience, and those who can get by in good times, but struggle when the going gets tough. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Dead-Stock 98

Dead-Stock Payment Services Sporting Goods Inventory Management 98

Retail TouchPoints

NOVEMBER 27, 2023

Digital revolving credit is an ecommerce financing option that allows users to instantly open a revolving line of credit in the shopping cart that can be used and reused repeatedly over a lifetime. This is in comparison to BNPL’s payment option, which finances individual purchases with separate fixed-term installment loans.

Finance 239

Finance Payment Services Accounting Consumer 239

Indigo 9 Digital

FEBRUARY 27, 2023

By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store. A world class customer experience.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

Indigo 9 Digital

MAY 10, 2023

Back in 2009 it launched its mobile app. Then it began offering in app payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52