Remove 2009 Remove Consumer Remove Customer Experience Remove Finance
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012.

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Digital Revolving Credit: A Potentially More Responsible Financing Option than BNPL

Retail TouchPoints

Digital revolving credit is an ecommerce financing option that allows users to instantly open a revolving line of credit in the shopping cart that can be used and reused repeatedly over a lifetime. This is in comparison to BNPL’s payment option, which finances individual purchases with separate fixed-term installment loans.

Finance 255
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Getting Retail Website Localization Right the First Time

Retail TouchPoints

the decline of the total retail market this year is expected to be double that experienced in the 2009 financial crisis. If you’re going to all the trouble of translation, you’ll also want international consumers to find your site easily. In the U.S., data from Global-e suggests that international commerce had grown 42% by May 2020.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. Consumers want a national brand, because they like the uniformity of standards and systems. We think it’s critical to get the consumer to understand that it’s safe to get services here. What attracted you to the company?

Location 168
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WBA appoints three to leadership team

Mass Relators

has named Tracey Brown to the newly created post of president of retail products and chief customer officer at Walgreens. The appointment, one of three announced Friday at WBA, is meant to emphasize Walgreens’ customer experience across all consumer touchpoints, the company said. . — Walgreens Boots Alliance Inc.

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