Top 5 Customer Service & CX Articles for the Week of August 7, 2023
Hyken
AUGUST 6, 2023
Customer Retention Statistics – the Ultimate Collection for Small Business by Matt Mansfield (Small Business Trends) Customer is strategic efforts a business makes to keep existing customers engaged and loyal over time. remains unchanged since 2009 while inflation reached 6.2% in 2022 and 5.4% in 2022 and 5.4%
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