2007 Customer Experience Promotions Store Operations 
Retail TouchPoints
MARCH 1, 2024
Natori can use Albert to target customers who had previously engaged with and/or purchased similar products, registered on the ecommerce site or participated in a promotion. She left a prestigious Wall Street position to start the company; similarly, Ken left a career in finance to join the company in 2007.
I Vend
SEPTEMBER 1, 2022
McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. How can retail technology help retail stores to prepare for recession?
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