Retail TouchPoints
MAY 9, 2022
The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.
Retail TouchPoints
JUNE 22, 2022
Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Pat Bajari (Chief Economist).
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Retail TouchPoints
SEPTEMBER 8, 2021
Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.
Retail TouchPoints
JUNE 7, 2023
Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. 74% of U.S.
Retail TouchPoints
OCTOBER 26, 2023
grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests. If not, then the opposite becomes true.
Retail TouchPoints
JUNE 26, 2023
The latter is a particularly welcome development for large purveyors like Vintage Wines, which now have more options and space to introduce their offerings to consumers, and Kogan has been integral in rolling this out across the company’s portfolio at retailers across the country.
Inside Retail
SEPTEMBER 25, 2023
Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. Since the majority of customers today prefer quick deliveries, retailers are upgrading to automate all aspects of the supply chain including order fulfilment, inventory tracking, and last-mile delivery,” he added.
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