Remove 2004 Remove Customer Experience Remove Management
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The Power of AI to Support Field Service Employees and Maintain Exceptional Customer Experiences

Retail TouchPoints

Companies looking to successfully manage a workforce responsible for performing home maintenance, appliance installation and repairs, critical electric or plumbing work — or overseeing short-cycle construction projects — need a strategy to overcome the challenges of building a candidate pipeline to ensure full staffing.

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Asda CEO: Five runners and riders following Allan Leighton’s return

Retail Gazette

His transformation expertise could come in handy as Asda as it looks to improve the store and customer experience. Prior to that, he spent seven years at Asda holding several senior roles, including as chief merchandising officer for food and chief customer officer.

Returns 116
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WHSmith takeover: A closer look at Modella Capital and TGJones

Retail Gazette

The 76m deal , which did not include the retailer’s branding, will see its 480 stores across high str eets, shopping centres and retail parks rebranded to TGJones and the division’s managing director Sean Toal step in as chief executive.

ATS 114
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The Future of Experiential Retail

Retail TouchPoints

Bose recognized the potential of search marketing as an essential advertising channel in 2004. Bose regularly lectures the MBA classes at the Johnson Graduate School of Management, Cornell University; Zicklin School of Business, Baruch, NY and the Indian School of Business, Hyderabad.

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Swedish sports safety pioneers, POC, launches online flagship store to drive global DTC, in partnership with Centra

Retail Focus

Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling. Centra’s out of the box product information management (PIM) enables POC to manage its diverse technical product data into localised, up-to-date product information.

Apparel 147
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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

“The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Kogan, Chief Growth and Experience Officer at Vintage Wine Estates in an interview with Retail TouchPoints.

Fashion 278
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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

Bose recognized the potential of search marketing as an essential advertising channel in 2004. Bose regularly lectures the MBA classes at the Johnson Graduate School of Management, Cornell University; Zicklin School of Business, Baruch, NY and the Indian School of Business, Hyderabad.

Consumer 264