Retail TouchPoints

AUGUST 29, 2024

You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. As stores continue their evolution to being the physical manifestation of the digital brand, having high levels of inventory accuracy is quickly becoming integral to delivering excellent customer experience.

Customer Experience 297

Customer Experience Shipping Inventory Management Management 297

Retail TouchPoints

OCTOBER 10, 2024

RFID technology is far from new; in fact, it’s already been through not one but multiple hype cycles, including the jumpstart provided by Walmart in 2003 when it mandated RFID tagging by its top 100 U.S. suppliers (and continuing to today ).

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

MAY 4, 2021

If an order gets to the wrong place, the likelihood that we fail to fulfill goes up dramatically,” said Powell. That’s even more of a problem for FTD than other retailers, because the company’s mission is to allow its customer to “help people they care about in moments of happiness and sadness. Discovering the ‘Unknown Unknowns’.

Drop-Shipping 269

Drop-Shipping Shipping Fulfillment Point of Sale 269

Retail TouchPoints

JUNE 30, 2023

Since its launch on Amazon in 2003, ThriftBooks.com has gone on to become one of the world’s largest online independent used booksellers, and has sold more than 250 million books across 160+ countries.

Marketing 278

Marketing Consumer Customer Experience ATS 278

Cisco Retail

MAY 31, 2022

This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Jeffrey: Conscia Group started in 2003, and today we have approximately one thousand employees. What’s more, with the consumption model, fulfilling ongoing needs is more predictable. Tell us a little more about Conscia.

Customer Experience 138

Customer Experience Management Fulfillment Consumer 138