Remove 2003 Remove ATS Remove Customer Experience Remove Drop-Shipping
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Net-a-Porter, Ssense, Farfetch: How luxury’s e-commerce leaders stack up

Inside Retail

Net-a-Porter is considered a pioneer in the online luxury space since its founding at the start of the millennium in the year 2000 by Natalie Massenet. Ssense was launched in 2003 by brothers, Rami, Firas and Bassel Atallah and considers itself a fashion outsider despite its strong industry influence and ability to sell out brands.

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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. Now both the POS and order routing solutions are being absorbed into the new, more flexible Mercury HQ.