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Retail appointments for the week

Inside Retail

Tsoi joined Starbucks in 2001, when he worked as a marketing manager in Hong Kong for two years. He returned to the company in 2012 and held roles including vice-president of the North China region, chief marketing officer and vice-president of store development and design.

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Top 5 Customer Service & CX Articles for Week of February 19, 2024

Hyken

Our CX research finds that 76% of customers are more likely to return to a company with a rewards or loyalty program. Clarke’s 2001: A Space Odyssey, directed by Stanley Kubrick, introduced us to HAL 9000, a computer that communicated like a human … and against its crew. Will AI Take Over Customer Service?

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VM Pioneer Edward D. Spitaletta Dies at 91

VMS

In 1954, after Edward returned from the War, he married the love of his life, Mary. After an industry consolidation, Edward was first made Vice President of Sales & Merchandising and then promoted to Senior Vice President of Supermarket Services Inc. Their lifetime love affair lasted 67 years.

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Edward D. Spitaletta Passes Away

VMS

In 1954, after Edward returned from the War, he married the love of his life, Mary. After an industry consolidation, Edward was first made Vice President of Sales & Merchandising and then promoted to Senior Vice President of Supermarket Services Inc. Their lifetime love affair lasted 67 years.

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Afghan women set up secret businesses to escape Taliban bans

Inside Retail

. “I don’t want Afghan girls to forget their knowledge and then, in a few years, we will have another illiterate generation,” she said, referring to the women and girls deprived of education during the Taliban’s last rule from 1996 to 2001. “Otherwise, how will we eat?”

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Inside the SoHo Shop/Museum Where Warhol, Jordan, Porsche and Hermès Converge

Retail TouchPoints

Anyone can visit for free , because the museum’s goal is to promote and bring together the Rally community. “We It then goes to the investors of that individual asset and they vote ‘yes’ or ‘no’ based on the price, the return, etc.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

With this is mind a number of Nordstrom stores offer a wide variety of services including: shoe repairs, personal styling, gift wrapping, a place to drop off online returns from other retailers, onsite alterations and tailoring, charity donation drop off, dry cleaning, merchandise monograming, and an endless array of beauty services.