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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. Customers shopping at Hema can use the retailer’s app to scan the QR code on each item they wish to purchase then the item is added to their digital shopping cart. Personalized shopping recommendations.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

That’s why you still shop at the mom and pop grocer across the street from your home. Why do you choose to shop there year after year? But in the early 2000s that started to change with the launch of the iPod in 2001. When Kanye West launched the Yeezy Boost 350 sneaker with Adidas he did so with a limited release drop.