Retail TouchPoints

MAY 27, 2025

Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an interesting juxtaposition of how the two companies approach innovation: The long and short of it is that Amazon is a Why company, while Walmart is an And company. Walmart CEO Doug McMillon in an April 9 update following the companys investment community meeting: Were an and company.

Fulfillment 191

Fulfillment Merchant Services Advertising Shipping 191

Inside Retail

MAY 27, 2025

Brett Blundys latest venture, Lays, is looking to reinvent a category hes had a storied past with lingerie. Once again, Blundy has partnered with Ray Itaoui to scale Lays into a global brand. Blundy and Itaoui co-invested in Bras N Things in the buyback, before selling it to Hanes for $500 million in 2018 and co-invested in premium lingerie brand Honey Birdette, before selling it to Playboy for $443 million in 2021.

Boutique 165

Boutique Shipping Management Consumer 165

Retail TouchPoints

MAY 23, 2025

Shopifys Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or customers. Personalization: Send an email featuring coats and sweaters to people in Minneapolis and sandals to people in Florida.

Marketing 248

Marketing Shopping Management Customer Experience 248

Retail Wire

MAY 23, 2025

A sausage recall issued by the USDA has affected thousands of customers in several states. According to Allrecipes , about 100 pounds of ready-to-eat smoked andouille sausage have been recalled by Bourgeois Smokehouse due to a possible Listeria monocytogenes contamination. The sausage recall affects products that were produced on May 12 and sold at retail establishments starting May 13.

Returns 211

Returns Consumer Marketing Shopping 211

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Focus

MAY 27, 2025

Retailers are no strangers to tracking every item on the shelf, but most still ignore the true value of their digital shelves. Your product images, promotional videos, branded templates, and SEO content arent just accessories to your brand, but also assets with measurable impact. When treated as stock, these resources can significantly sharpen your competitive edge.

Accessories 130

Accessories Promotions Returns Management 130

Retail Gazette

MAY 26, 2025

M&S is ramping up its store renewal strategy with plans to open 12 new food halls across England including what will become its largest standalone food store to date. The new sites, which sit on former Homebase plots, will create over 550 jobs and form a central part of M&Ss store rotation programme aimed at building bigger, better locations.

Location 116

Location Planning Fashion Shopping 116

Retail Wire

MAY 27, 2025

McDonald’s has announced that CosMc’s will soon be no more. According to UPI , the beverage-focused concept store will shutter its five pilot locations in the coming weeks, 18 months after it was first launched. However, all is not lost, as some of the beverages will be added to the menus of more than 13,000 U.S. McDonald’s locations after the final CosMc’s are shuttered.

Location 147

Location Marketing Planning ATS 147

Retail Focus

MAY 28, 2025

Global design and strategy studio Dalziel & Pow recently unveiled the eighth generation image space design for Balabala , a leading Chinese childrenswear brand. The first store in the series is located in Suzhou – which opened on 8th May 2025 – and the design concept will be gradually promoted to thousands of stores in the brand’s global regions such as China, the Middle East and South East Asia.

Fashion 147

Fashion Accounting Promotions Shopping 147

Retail Gazette

MAY 27, 2025

Home Bargains has unveiled its “cutting-edge” one-million square foot automated distribution centre just outside Liverpool. The discount chain said its new 400m warehouse in St Helens, Merseyside, will operate “around the clock” to support 300 Home Bargains stores. The facility utilises order picking technology from Witron allowing for 80% of the stock picking in the centre to be automated.

Location 111

Location Shopping 111

Retail TouchPoints

MAY 27, 2025

With the summer season fast approaching, marketers are once again gearing up for the next big cultural moments that will help drive awareness and sales. While events like the back-to-school season or NBA Playoffs and return of football remain a focal point in seasonal engagement strategies for some, todays most impactful opportunities for marketers are less about the static calendar and more about cultural conversations.

Consumer 147

Consumer Marketing Management Promotions 147

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

MAY 25, 2025

In an era where sustainability is an increasingly critical driver of business strategy, Bearhug is at the forefront of transforming logistics with an environmentally conscious approach. Committed to redefining how businesses manage pallet wrapping, Bearhug demonstrates that ecological responsibility and commercial success are mutually reinforcing. Founded in 2023 by Tom Field and Max Higgins, Bearhug was cultivated out of a simple frustration: a truck driver wasting a kilo of plastic every day.

Returns 165

Returns Marketing Management Consumer 165

Retail Wire

MAY 27, 2025

Davids Bridal has introduced a bold new vision for bridal shopping with the launch of its first Diamonds & Pearls store. This innovative concept delivers a one-of-a-kind customer experience, reimagining what it means to say yes to the dress. Davids Bridal will debut its groundbreaking Diamonds & Pearls concept store in Delray Beach, Florida, on May 29.

Accessories 130

Accessories Boutique Fashion Shopping 130

Retail Focus

MAY 28, 2025

Savills France has recruited Marina Lavrov and Antoine Vandamme as co-heads of high street leasing. The move marks a major milestone in the expansion of the companys retail department. Marina and Antoine will join Savills France in September. Based in the Paris headquarters they will be responsible for developing the company’s city centre business in France.

Shopping 147

Shopping ATS 147

Retail Dive

MAY 27, 2025

The department store returns to family control with traffic and sales comps up, and in a position to steal share from Saks Fifth Avenue.

Department Stores 106

Department Stores Returns 106

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail TouchPoints

MAY 28, 2025

Instacart has appointedcurrent Chief Business Officer Chris Rogersas its next CEO, following the news earlier this month that current CEO, Fidji Simo, will be leaving the company to take on a leadership role at OpenAI. I want to apologize for how unexpected this may feel, said Simo in a letter to employees on May 7 when news broke of her departure. This is not how I planned for you all to hear this news, but a media leak unfortunately expedited the timeline by several weeks.

Planning 165

Planning Management ATS Marketing 165

Inside Retail

MAY 27, 2025

In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive. It’s not all doom and gloom, however, there are amazing retailers out there that create immersive, seamless, and personal experiences and win by changing shoppers into

Returns 130

Returns Beauty and Health Checkout Store Layout 130

Retail Wire

MAY 27, 2025

Salesforce, a company known for its wide-ranging customer relationship management (CRM) software and recent purchase of Slack (in 2021, for $27.7 billion, according to CNBC ), is now set to make another major acquisition in a deal worth approximately $8 billion in equity value. In a May 27 press release announcing the agreement, it was noted that those who hold Class A and Class B-1 common stock in Informatica will receive $25 in cash per share as part of the terms of the buyout.

Management 130

Management Marketing ATS 130

Retail Focus

MAY 28, 2025

Castle Quarter Norwichs leading social, leisure and lifestyle destination has strengthened its retail offer with the arrival of mens formalwear specialist House Of Cavani. The Italian-inspired fashion retailer has taken unit 39 at Castle Quarter on a new seven-year lease. The store will be House of Cavanis 16 th in England and its third in the East Anglia region, alongside locations in Cambridge and Kings Lynn.

ATS 147

ATS Fashion Location Management 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

MAY 27, 2025

Ruby Liu plans to open "a new modern department store concept," though it’s unclear whether the stores can continue to operate under the iconic brand.

Department Stores 108

Department Stores Planning 108

Retail TouchPoints

MAY 28, 2025

Salesforce will beef up its cloud data management capabilities with the purchase of Informatica for $8 billion in equity value, net of Salesforces current investment in the company. Holders of Informaticas Class A and Class B-1 common stock will receive $25 in cash per share when the acquisition closes early in Salesforces 2027 fiscal year, which begins in January 2027.

Management 147

Management Customer Experience ATS Marketing 147

Inside Retail

MAY 26, 2025

Do you have that dj vu feeling? You can put that down to Coles, which is yet again rebadging its liquor stores as it attempts to boost sales and earnings. Coles has previously undertaken major reviews in 2005 and 2015, leading to a series of turnaround or revitalisation plans, including brand tweaks, over the past 20 years. Theyve had limited success.

Boutique 162

Boutique Marketing Wholesale Planning 162

Retail Wire

MAY 28, 2025

Embattled video game and collectibles retailer GameStop has made a bold move into its previously announced bitcoin play, according to CNBC. Following the board’s unanimous approval of adding bitcoin as a treasury reserve asset to the company balance sheet back in March alongside a stated plan to raise $1.3 billion via convertible senior notes to purchase the cryptocurrency, as Yahoo!

Finance 130

Finance Planning ATS 130

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Focus

MAY 23, 2025

With more people working from home than ever before, having a dedicated workspace within your house is becoming increasingly important. A well-designed home office can help you stay organised, focused and productive. Read on for some tips on how to create a workspace that is both stylish and functional to meet your needs. Defining Your Workspace Needs The first step is identifying how you plan to use the space.

ATS 130

ATS Planning 130

Retail Gazette

MAY 26, 2025

Asda has scrapped its plan to install driver-facing cameras in its home delivery vans following privacy concerns. The supermarket chain said it put the proposal on hold as it concentrated efforts to revive its grocery business, The Times reported. Asda had planned to introduce cameras that used artificial intelligence to identify subtle movements from drivers and provide audio prompts if there was a safety concern.

Planning 106

Planning Supermarket ATS 106

Retail TouchPoints

MAY 28, 2025

Artificial intelligence is a powerful technology, and in recent years, several use cases have emerged both positive and negative. Those negative use cases, such as the creation of AI-generated deepfake imagery , have become a focus of the publics scrutiny and the governments regulation, and rightfully so. These harmful uses of artificial intelligence not only pose a threat to the public but also to the positive growth of AI technology.

Accounting 147

Accounting Customer Experience 147

Inside Retail

MAY 28, 2025

In Australias current retail terrain, an abundance of businesses may assume they are protected from copycatting and opportunistic competitors, simply because they have registered their business name with the Australian Securities and Investments Commission. According to franchising expert, Tereza Murray, this common misconception may result in an arduous and complex legal process, particularly for new business owners.

Accessories 147

Accessories Marketing Consumer ATS 147

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Advertising

Retail Wire

MAY 27, 2025

Dairy Queen is partnering with Warner Bros. to release an all-new “Superman”-themed menu featuring both sweet treats and food for superhero fans. The film, which is set to drop July 11, 2025, will be the first in the “Gods and Monsters” DC Universe reboot. Let’s look at what we know about the fast-food chain’s newest offerings.

Location 130

Location Management Planning ATS 130

A1 Retail

MAY 27, 2025

Alo Yoga, Alo,the premium fashion and lifestyle brand renowned for its luxury activewear and commitment to mind-body wellness, is set to open its first UK sanctuary outside London at Manchesters New Cathedral Street. Recognised as the home of luxury brands in Manchester, Alo becomes the latest retailer to select New Cathedral Street for its first location in the city joining recent arrivals Arcteryx and Represent, after signing a 10-year lease to occupy a 7,018 sq ft unit.

Apparel 95

Apparel Fashion Location Management 95

Retail Gazette

MAY 27, 2025

Adidas warned that its customer data had been compromised as it become the latest retailer to be hit by a cyber attack in recent weeks. The sporting giant confirmed the criminals had accessed certain consumer data through a third-party customer service provider. Adidas said that no passwords or payment details had been taken by the attackers and that it was in the process of informing its customers.

Payment Services 99

Payment Services Consumer 99

Retail TouchPoints

MAY 27, 2025

As part of the ongoing corporate restructuring following its March 2025 bankruptcy declaration, Hudsons Bay has agreed to assign up to 28 store lease locations in Ontario, Alberta and British Columbia to Ruby Liu Commercial Investment , a corporation indirectly controlled by billionaire Canadian mall owner Ruby Liu. An affiliate of the purchasing company is an existing landlord at three of the leased locations in British Columbia, which are included in the transaction.

Department Stores 147

Department Stores Planning Location ATS 147

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

ATS