Retail TouchPoints
MAY 23, 2025
Shopifys Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or customers. Personalization: Send an email featuring coats and sweaters to people in Minneapolis and sandals to people in Florida.
Inside Retail
MAY 27, 2025
Brett Blundys latest venture, Lays, is looking to reinvent a category hes had a storied past with lingerie. Once again, Blundy has partnered with Ray Itaoui to scale Lays into a global brand. Blundy and Itaoui co-invested in Bras N Things in the buyback, before selling it to Hanes for $500 million in 2018 and co-invested in premium lingerie brand Honey Birdette, before selling it to Playboy for $443 million in 2021.
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Inside Retail
MAY 21, 2025
Fashion brand Dion Lee has been sold to US-based Revolve Group, a year after it collapsed into administration. The Australian Financial Review reported that Dion Lees administrator DVT Group has sold the brands remaining assets, including its archives, to Revolve for under $1 million. Revolve did not respond to the AFRs request for comment. People close to the negotiations said the Nasdaq-listed group has been in discussions to buy the label since last year.
Retail Wire
MAY 21, 2025
Starbucks has officially unveiled its summer menu, and one of the stand-out offerings is the Iced Horchata Oatmilk Shaken Espresso, which will only be available for a limited time. According to the nationwide coffee chain , the concept was developed by central California native Ricky Gonzalez. Gonzalez, who perfected the formula alongside Simon Vuong and the rest of the beverage development team, said that he was inspired by the Mexican culture prevalent in his neighborhood.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
MAY 27, 2025
Retailers are no strangers to tracking every item on the shelf, but most still ignore the true value of their digital shelves. Your product images, promotional videos, branded templates, and SEO content arent just accessories to your brand, but also assets with measurable impact. When treated as stock, these resources can significantly sharpen your competitive edge.
Retail Gazette
MAY 26, 2025
M&S is ramping up its store renewal strategy with plans to open 12 new food halls across England including what will become its largest standalone food store to date. The new sites, which sit on former Homebase plots, will create over 550 jobs and form a central part of M&Ss store rotation programme aimed at building bigger, better locations.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
MAY 27, 2025
Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an interesting juxtaposition of how the two companies approach innovation: The long and short of it is that Amazon is a Why company, while Walmart is an And company. Walmart CEO Doug McMillon in an April 9 update following the companys investment community meeting: Were an and company.
Retail Wire
MAY 23, 2025
A sausage recall issued by the USDA has affected thousands of customers in several states. According to Allrecipes , about 100 pounds of ready-to-eat smoked andouille sausage have been recalled by Bourgeois Smokehouse due to a possible Listeria monocytogenes contamination. The sausage recall affects products that were produced on May 12 and sold at retail establishments starting May 13.
Retail Focus
MAY 21, 2025
This coffee-shop-meets-nail bar in the heart of central London by TiggColl architects uses a vibrant palette of coral orange and contrasting blues, to arouse curiosity, attract trade, and create an immersive brand experience. The bold and bright palette multi-layered materials and soft recurring curves infuse the design with a sense of play, from the shopfront through to the caf, and the nail salon space beyond.
Retail Dive
MAY 27, 2025
The department store returns to family control with traffic and sales comps up, and in a position to steal share from Saks Fifth Avenue.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
MAY 27, 2025
With the summer season fast approaching, marketers are once again gearing up for the next big cultural moments that will help drive awareness and sales. While events like the back-to-school season or NBA Playoffs and return of football remain a focal point in seasonal engagement strategies for some, todays most impactful opportunities for marketers are less about the static calendar and more about cultural conversations.
Retail Wire
MAY 27, 2025
McDonald’s has announced that CosMc’s will soon be no more. According to UPI , the beverage-focused concept store will shutter its five pilot locations in the coming weeks, 18 months after it was first launched. However, all is not lost, as some of the beverages will be added to the menus of more than 13,000 U.S. McDonald’s locations after the final CosMc’s are shuttered.
Retail Focus
MAY 21, 2025
To coincide with the London Coffee Festival (15-18 th May, The Truman Brewery), one of Europes biggest hot beverage events, Ugandan Coffee has unveiled a new campaign to encourage British coffee aficionados to choose its beans for their next cup. Kewzi Coffee This marks the Ugandan specialty coffee producers most prominent showcase yet at the London Coffee Festival, where it hopes to secure new listings with retailers and hospitality venues.
Retail Dive
MAY 21, 2025
The mass retailer lowered its guidance for the full year, announced the departure of multiple executives and launched a new strategic office in an effort to combat sales declines.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
MAY 27, 2025
When it comes to retail, few categories are as lucrative, or as difficult to navigate, as the cannabis sector. According to analytics firm Statista , revenue generated from the cannabis market is forecasted to reach US$45.35 billion in the US by the end of 2025. Revenue in this retail sector is expected to rise at a compound annual growth rate (CAGR) of 2.24 per cent, leading to a market volume of US$49.56 billion by 2029.
Retail TouchPoints
MAY 27, 2025
As part of the ongoing corporate restructuring following its March 2025 bankruptcy declaration, Hudsons Bay has agreed to assign up to 28 store lease locations in Ontario, Alberta and British Columbia to Ruby Liu Commercial Investment , a corporation indirectly controlled by billionaire Canadian mall owner Ruby Liu. An affiliate of the purchasing company is an existing landlord at three of the leased locations in British Columbia, which are included in the transaction.
Retail Wire
MAY 27, 2025
Davids Bridal has introduced a bold new vision for bridal shopping with the launch of its first Diamonds & Pearls store. This innovative concept delivers a one-of-a-kind customer experience, reimagining what it means to say yes to the dress. Davids Bridal will debut its groundbreaking Diamonds & Pearls concept store in Delray Beach, Florida, on May 29.
Retail Focus
MAY 23, 2025
With more people working from home than ever before, having a dedicated workspace within your house is becoming increasingly important. A well-designed home office can help you stay organised, focused and productive. Read on for some tips on how to create a workspace that is both stylish and functional to meet your needs. Defining Your Workspace Needs The first step is identifying how you plan to use the space.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
MAY 27, 2025
Ruby Liu plans to open "a new modern department store concept," though it’s unclear whether the stores can continue to operate under the iconic brand.
Inside Retail
MAY 25, 2025
In an era where sustainability is an increasingly critical driver of business strategy, Bearhug is at the forefront of transforming logistics with an environmentally conscious approach. Committed to redefining how businesses manage pallet wrapping, Bearhug demonstrates that ecological responsibility and commercial success are mutually reinforcing. Founded in 2023 by Tom Field and Max Higgins, Bearhug was cultivated out of a simple frustration: a truck driver wasting a kilo of plastic every day.
Retail TouchPoints
MAY 23, 2025
After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics defined by neutral palettes and sleek, pared-back interiors is quickly falling out of favor amongst consumers demanding more vibrant and immersive spaces. Recognizing this shift, many brands are unveiling a new wave of retail environments rich in color, texture and character, bringing renewed purpose to the in-person shopping experience.
Retail Wire
MAY 27, 2025
Salesforce, a company known for its wide-ranging customer relationship management (CRM) software and recent purchase of Slack (in 2021, for $27.7 billion, according to CNBC ), is now set to make another major acquisition in a deal worth approximately $8 billion in equity value. In a May 27 press release announcing the agreement, it was noted that those who hold Class A and Class B-1 common stock in Informatica will receive $25 in cash per share as part of the terms of the buyout.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
MAY 21, 2025
Braintree Village has announced that Joules and Belstaff will be opening their first Essex-based outlet stores at the shopping destination this month, along with Brick Lane Bagel Co. joining its food and beverage lineup. Joules will open on 22 nd May in a 1,862 sq ft unit located opposite Adidas, whereas Belstaff will open on 29 th May in a 1,779 sq ft space next to Ralph Lauren.
Retail Gazette
MAY 27, 2025
Adidas warned that its customer data had been compromised as it become the latest retailer to be hit by a cyber attack in recent weeks. The sporting giant confirmed the criminals had accessed certain consumer data through a third-party customer service provider. Adidas said that no passwords or payment details had been taken by the attackers and that it was in the process of informing its customers.
Inside Retail
MAY 27, 2025
In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive. It’s not all doom and gloom, however, there are amazing retailers out there that create immersive, seamless, and personal experiences and win by changing shoppers into
Retail TouchPoints
MAY 21, 2025
Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms. This week at Googles annual I/O conference for developers, the company announced several new advances, including a more personalized multimodal AI search experie
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Wire
MAY 27, 2025
Dairy Queen is partnering with Warner Bros. to release an all-new “Superman”-themed menu featuring both sweet treats and food for superhero fans. The film, which is set to drop July 11, 2025, will be the first in the “Gods and Monsters” DC Universe reboot. Let’s look at what we know about the fast-food chain’s newest offerings.
A1 Retail
MAY 27, 2025
Alo Yoga, Alo,the premium fashion and lifestyle brand renowned for its luxury activewear and commitment to mind-body wellness, is set to open its first UK sanctuary outside London at Manchesters New Cathedral Street. Recognised as the home of luxury brands in Manchester, Alo becomes the latest retailer to select New Cathedral Street for its first location in the city joining recent arrivals Arcteryx and Represent, after signing a 10-year lease to occupy a 7,018 sq ft unit.
Retail Gazette
MAY 21, 2025
Electrical specialist Comet has been snapped up by online marketplace OnBuy. The company said it plans to inject 10m into reviving the Comet brand and will relaunch its website in the fourth quarter. It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys.
Inside Retail
MAY 26, 2025
Do you have that dj vu feeling? You can put that down to Coles, which is yet again rebadging its liquor stores as it attempts to boost sales and earnings. Coles has previously undertaken major reviews in 2005 and 2015, leading to a series of turnaround or revitalisation plans, including brand tweaks, over the past 20 years. Theyve had limited success.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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