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Customer satisfaction with retailers is mostly steady

Mass Relators

This patience bodes well for retailers.”. This study includes six retail industries – online retail, department and discount stores, specialty retail stores, drugstores, supermarkets, and gas stations – as well as consumer shipping and the U.S. Postal Service.

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Customer satisfaction is basically unchanged

Mass Relators

This patience bodes well for retailers.”. This study includes six retail industries — online retail, department and discount stores, specialty retail stores, drug stores, supermarkets and gas stations — as well as consumer shipping and the U.S. Postal Service. Albertsons Cos.

Grocer 52
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Jason & Scot Show Episode 258 – Retailer Owned Brands and Other News

Retail Geek

Given how Shoppers tend to buy the same item in multiple sizes when they order online, Macy’s can use it stores to handle returns which lowers the shipping cost and offers a chance to win some sales while those customers are in there are stores. Jason: [30:06] I wonder how many of those chips are on boats in the Suez Canal.