Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. Within minutes of departing the store they receive a receipt for their purchases.

Shopping 194

Shopping ATS Checkout Marketing 194

Retail TouchPoints

MARCH 30, 2023

No retailer has the necessary manpower to provide every customer with a one-on-one conversation with a live agent during their digital shopping journey, but AI makes this a real — and potentially lucrative — possibility. It all comes back to speed; MACH is named for it,” noted Thomas Mulreid, Head of Sales at Orium.

Point of Sale 269

Point of Sale Checkout Consumer Promotions 269

Retail TouchPoints

SEPTEMBER 1, 2023

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. As a proud classic movie buff, I thought I’d do a little reflecting on shopping scenes from memorable films made about 40 years apart.

Supermarket 228

Supermarket Checkout Payment Services Point of Sale 228

Retail TouchPoints

JUNE 1, 2022

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. The fact is, when it comes to what’s ahead for retail, no one really knows.

Checkout 293

Checkout Location Shopping Consumer 293

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. In Q2, we saw a 71% year-over-year growth.”.

Marketing 253

Marketing Consumer Checkout Customer Experience 253

Retail TouchPoints

SEPTEMBER 1, 2023

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. As a proud classic movie buff, I thought I’d do a little reflecting on shopping scenes from memorable films made about 40 years apart.

Supermarket 180

Supermarket Checkout Payment Services Point of Sale 180

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Payment Services 226

Payment Services Checkout Inventory Management Customer Experience 226