Outdoor Shopping Store Operations Visual Merchandising 
Retail TouchPoints
MARCH 7, 2024
Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there. He’s also been good about creating scarcity.
Retail TouchPoints
MARCH 6, 2024
Today’s bright, attractive and squeaky clean C-stores, which are, as a colleague of mine once put it, “the last place on Earth where you’d expect to find a shriveled hot dog on a roller.” Certain locations even boast their own outdoor athletic fields. Design-forward approaches taking hold across the hospitality sector.
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