In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem
Retail TouchPoints
MARCH 2, 2021
With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.
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