Retail Minded
FEBRUARY 1, 2024
Georganne Bender, a retail thought leader and consumer anthropologist, wasn’t quite as interested in technology when reflecting on what retail needs to see in the year ahead but rather the merchandising in stores. “Retailers should update their merchandising.
Retail TouchPoints
MARCH 2, 2021
Poma advised brands to put in place a returns solution that offers consumers the same amount of control they have throughout other parts of the shopping process, adding that retailers should look at the return interaction not as the end, but as a chance to continue the relationship. “A That number was even higher in January 2021. “
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