As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability
Retail TouchPoints
JULY 5, 2022
It’s a game changer, but it requires a whole different way of working, and more importantly, it requires a non-hierarchical operating process on the technology and business teams — [and] that requires a new way of leadership, a new way of management thinking.”. Key Roadblocks: Existing Store-Based Investments, Siloed Organizations.
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