Retail TouchPoints

JANUARY 8, 2024

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

Loss Prevention 201

Loss Prevention Returns Point of Sale Shipping 201

Retail TouchPoints

DECEMBER 13, 2023

Baird: A lot of store renovation efforts are being driven by the expanded role of the store. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 258

Loss Prevention Visual Merchandising Sporting Goods Store Operations 258

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Some stores were left with nothing but the walls.

Management 164

Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

NOVEMBER 7, 2023

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. Organized retail crime is a growing problem.

Loss Prevention 244

Loss Prevention Shrinkage Returns Payment Services 244

Retalon

SEPTEMBER 22, 2021

Adopting BOPIS can be challenging so we’ll explain how you can successfully merge your online and physical store operations. BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. So inventory management is essential.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87

Retail TouchPoints

DECEMBER 15, 2023

And there was certainly some reality to it: the Retail TouchPoints 2023 Store Operations Benchmark Survey of retailers themselves revealed that “reducing theft/shrink” was a top store-level workforce management challenge for 46% of respondents, second only to the 53% citing employee training and empowerment.

Sporting Goods 208

Sporting Goods Loss Prevention Store Operations Returns 208