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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr. Do you like this content? Have a fun and friendly atmosphere. billion grocery chain.

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Blending physical and digital to get the basics right will be paramount: from visually appealing displays and signage, tidy shop floors, well-stocked shelves and accurate stock information, efficient queue management of sales, click and collect, returns and service points, to the availability of knowledgeable and empowered retail teams.