2023: The Year of Customer Retention? Retail Tech Predictions
Retail Assist
JANUARY 17, 2023
Blending physical and digital to get the basics right will be paramount: from visually appealing displays and signage, tidy shop floors, well-stocked shelves and accurate stock information, efficient queue management of sales, click and collect, returns and service points, to the availability of knowledgeable and empowered retail teams.
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