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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

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Retail’s use of facial recognition raises red flags for consumers

Inside Retail

The more a business knows about what its customer needs, does, and expects of them, the better its services can be tailored to give them what they want. The software is used to gather evidence on repeat offenders, and is largely used to prevent theft and shrinkage. Most customer’s “uncomfortable” with surveillance .

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